HOTEL VIA VENETO

Alex
01-01-1970 02:33

False 5 stars advertisement. The rooms are clean.. This is not a 5 star hotel. The lobby is tiny and looks like a 3 star hotel. Very disappointing for the exorbitant price I paid..

Waleed
01-01-1970 02:33

I recommend to stay in. The room was large and comfortable The staff was wonderful helpful. Non.

Ibrahim
01-01-1970 02:33

Poor. Nothing !. The view from the windows was terrible, facing a rooftop filled with debris and a wall of the neighboring building just 3 meters away. On Booking.com, the room size was listed as 33 m², but in reality, it was around 20 m²- the corridors and bathroom, and 12 m2 small uncomfortable bedroom. The hotel missing a SPA area or gym area despite presenting itself as a 5-star structure..

Jmu
01-01-1970 02:33

Great place to visit Rome. Staff was very friendly.. Great location. Close to Piazza Spagna. Breakfast was excellent. Great service by the staff.. The carpet in the room could be renovated..

Michael
01-01-1970 02:33

Located next to the Borghese Gardens but very quiet. Comfortable and very clean rooms.. Terrific location across from Borghese Gardens. We had a large deluxe room which was well appointed, very clean and quiet. Staff were very friendly. Nothing.

Charles
01-01-1970 02:33

Extremely Disappointing. The hotel was really well presented, and the location is very good to see everything.. I’m really disappointed in the fact that the stay had been ruined for me on Christmas Day, before arriving I tried to contact the hotel to book the Christmas dinner which they had sent me menus for, I emailed to ask to book a table which I never got a reply for, I then messaged on Booking.com to try and book which was also ignored so I assumed nothing had been booked as I didn’t receive a booking confirmation or any sort of confirmation at all for the dinner. When I arrived at the hotel, I asked the front desk if they could book the table and they then informed me that it wasn’t a dinner, it was a lunch so I didn’t go through with the booking, instead I had a few of the staff help me book a table for dinner for Christmas Day at another restaurant, this was 2 days before Christmas Day as I arrived on the 23rd. On Christmas Day I received a call to my hotel room and was informed that I had to pay for the original dinner at the hotel, I explained that nothing was booked/confirmed and on the phone the lady saw that both messages had been ignored and told me that she would look into it. The next day I found out I had been charged €300 for the dinner with no warning, as soon as I saw my bank statement I went downstairs to talk to the receptionist..

Hamed
01-01-1970 02:33

I will not come back again to the same hotel, i booked for 5 stars hotel but i think its 3 stars hot. Only the location.. No lobby, elevator very small and not good, all the rooms wall needs painting, breakfast very limited..

Pintilescu
01-01-1970 02:33

Avoid if you have 5 stars expectations. Very poor service, very poor breakfast, no restaurant, no pool, no spa, nothing.. Clean and ok location. No facilities, not good value for the money..

Stephanie
01-01-1970 02:33

Nice stay. The room was really big.. I checked in around midnight, the check in was taking way too long. And the person was writing down my creditcard info on a paper, very strange..

Michele
01-01-1970 02:33

Not as expected. . The balcony view was awful and also dangerous you can go out in the balcony and broke a leg.