Clarion Collection Hotel Principessa Isabella

Sette_Gui
01-01-1970 02:00

Amazing hotel with wonderful Italian breakfast. The room is very cozy, I have traveled with my mother and there is an optional for single beds. The location is very good, you can walk to Fontana di Trevi, just 1 mile or take bus two blocks from the hotel. The breakfast is wonderful with fruits, traditional Italian drives and the staff is very polite and halpful, mainly Elena, she is responsible for organizing the breakfast and during everytime she is looking is you need something. She was very attentive every days!.. .

480delaneyk
01-01-1970 02:00

Not a 4 star hotel. This hotel has a lovely exterior, and is a fairly good location for walking to several main tourist attractions. The rooms are decent size, and the showers were good with a heated towel rack. The free breakfast is helpful to have, but the food quality was pretty awful. The bread was stale, and a lot of the food looked like it had been sitting out for way too long (not fresh at all). The scrambled eggs were inedible, and the breakfast attendant let her black hair strands get into the eggs, so I could not eat them. On top of that, she was incredibly rude to me, and very unprofessional. I attempted to fill up my water bottle at the aqua dispenser, and she yelled at me and proceed to grab my bottle from my hand to fill it up at the kitchen tap instead. Very unnecessary behavior in my opinion, especially considering that it was a water station! How ridiculous when there are fountains all around the city; and she was acting like it was so taboo for me to put water into a reusable bottle. She should learn how to have better service standards, and should treat every guest equally with respect, not just the native Italian speakers. The walls were also so incredibly thin. You can hear everything, and it makes it very hard to sleep. I unfortunately had to listen to the couple next to me getting intimate at 2am and let me tell you…it was VERY loud, almost like we’re sharing one room. The beds were hard as a rock, with very uncomfortable sheets. This is by no means a 4 star hotel, a 3 star hotel at best. It seems that this hotel is geared more towards servicing Italians, and I did not find that I was treated well as a tourist. I personally would not recommend this hotel to others.. .

824cameronk
01-01-1970 02:00

Average at best. Fridge didn’t work, bathroom too small and dangerous with corner opening shower door and slippery floor. The bed was hard and uncomfortable. There was no air conditioning, had to open the window in autumn as it was stuffy. The staff were friendly though and helpful.. .

Dario
01-01-1970 02:00

. Carece de rampa para personas con limitaciones físicas. Personal poco amable y poca educación en atención al público. Las habitaciones tienen ventanas que dan a áreas con ruido. .

Joachim
01-01-1970 02:00

Lugnt läge. Jag tycker om gamla klassiska hotell eftersom de har en nedärvd ambition att göra gott för sina kunder. Efter en tråkig start bättrade sig hotellet och blev både trevligt och acceptabelt. Personalen sätter en så tydlig standard. Frukosten är okej men inte perfekt. . .

edwardhT5797LE
01-01-1970 02:00

Not bad...would stay again. Stayed here 4 nights from April 13th to 17 2025. Hotel is in good neighborhood. Staff was efficient and helpful. Cleaning was very good. Requested two taxi pick ups and they were right on time. Rooms are small...but quaint. Very Roman. We had sixth floor rooms with cute little balconies. TV is small Overall I liked the place. Pillows could be a bit fluffier.. .

Verified traveler
01-01-1970 02:00

Tyst läge i tryggt område. Med tyst och avskiljt läge hittar man det här hotellet med rejäla rum i bra materialval. Kanske något tråkigt men söker man sömn i tysta rum är detta ett bra val i ett tryggt område. Personalen är nedtonad och korrekt. Frukosten är okej och prisnivån rimligen.. .

W2004DAolgal
01-01-1970 02:00

Very average and hotel, not central. Hotel is very dated and average…more like a two or three star at best. Its location is a 15-20 minute walk from the center and public transportation via bus takes just as long. Walls are worn down with chipped paint. The beds are old with hard mattresses, and the bathroom has zero shelf space for toiletries. Finally, the face towels are incredibly thin and resemble dish towels. We tried the hotel breakfast only once because it was so disappointing. Cappuccino from a machine that tasted more like mocha than coffee, not-fresh pastries, sad-looking staff, and a giant TV screen advertising holidays in Thailand!. .

ProseccoandRoses
01-01-1970 02:00

very unhappy lost 4000 euros. we had stayed in this hotel many years ago so i made reservations for one month. i arrived at hotel with a one month reservation and they made us pay for the month in addvance , never did this in any hotel before. the first night the flag pole outside our room was banging outside our room all night with no sleep. the breakfast was Poor at best they moved us moved us to another room it was very small and not a room i could spend a month in. after a week i told them i was leaving . THEY REFUSED TO REFUND MY BALANCE AND I WAS OUT OVER 4000. EUROS. My advice would be dont make reservation in advance or better yet use booking.com or other back up. I made my reservation directly with hotel. Boy did i get screwed .buyer be ware. never again FREE CANCELLATION RATE up to 48 hours You can cancel/modify free of charge up to 2 days before arrival (hotel time). If you cancel/modify within 2 days before arrival or do not show up, the penalty will be the total amount of the reservation.. .

262charleneg
01-01-1970 02:00

Great location and hotel!. Outstanding location central to many get sights! Helpful and professional staff. Beautiful lobby and rooms! Breakfast room was lovely with many selections. Walkable to wonderful restaurants in a pretty neighborhood. Highly recommend!. .