Grand Hotel Olympic

654januszb
01-01-1970 02:00

Great very friendly staff. Great food. Absolutely 5 star. Great location 5 mins from Vatican. Close to centre of Rome 2 minutes to bus and underground. Lots of shops around and great restaurants.. .

986DMFL
01-01-1970 02:00

Extremely disappointing stay. I shared a twin room at the Grand Olympic Hotel in Rome in November 2025 for one night and was extremely disappointed with my experience. This property is advertised as a four-star hotel, but the room assigned (Room 56, ground floor) didn’t meet even the most basic standards of cleanliness or maintenance. There was a heavy grill on the outside of the window which was immoveable and could not be adjusted. There were no window coverings at all on the inside of the window and we had to rely on this grill for any and all privacy. By morning we found out the metal grill restricted 95% of all natural daylight in the room with a terrible view through the slats of a storage/rubbish area outside. On realising the grill was fixed I did wonder what would happen in the event of a fire as the grill operated as a permanent obstruction which is very unusual to find on the ground floor of any hotel as it creates a potential entrapment space in the room if a fire occurred. On searching I found absolutely no guest evacuation instructions in the room at all which I would suggest is a compliance issue under health and safety regulations. On the inside of the room entrance door was a no smoking sign poorly fixed to the door but nothing else [see pictures]. On the inside of the bathroom door was a generic technicians service label for fire equipment that was incomplete and not something that should be guest facing as it offered no useful information in the event of a fire for guests. It referenced door 106 which I assume is the nearest fire door but not on our level. The room itself was filthy and needed a deep clean. The air-conditioning unit was leaking, leaving water stains all down the wall with mold present and a smell of damp which was accompanied by the smell of the drain in the shower. This issue had clearly been there a considerable amount of time without being addressed. There was accumulated dirt along the skirting, hair and dirt on the floor belonging to previous occupants. The walls were full of scuff marks. The spotlights on the ceiling were carelessly overpainted. Overall, the room felt neglected, dirty and badly maintained. The second bed had no headboard and was made up with only a sheet and a light cover [about the same thickness as the sheet]. There was no duvet or warm covering at all and nothing available in the room. Meanwhile, the first bed did have a light duvet, making the inconsistency even more noticeable. The bathroom was no better: the main drench shower head was scaled over and clearly hadn’t been cleaned in a long time, and the shower gel dispenser was empty, not even an empty soap cartridge. The clothes wardrobe was damaged to the point where it blocked the fridge, making it impossible to open the fridge door. There was no security safe, no in room tea or coffee facilities or any extra pillows, blankets or coverings. The TV remote had masking tape wrapped around it to hold the batteries in because the back cover was missing. Dust was thick on surfaces; one swipe of my finger across the bedside locker left a clear line and covered my fingers in dust and dirt. When I contacted reception, I was passed to an English-speaking off duty staff member by phone. I asked to move rooms but was told the hotel was fully booked. I then asked for housekeeping to attend to the room but was informed that nothing could be done until morning as there was only the receptionist on duty and the room had been cleaned and the team were good at their job so there was no problem. I offered to clean the room myself if they would provide supplies rather than stay there as it was, but this was refused. When the receptionist visited the room, I asked about the missing duvet and was told to “turn on the heater,” despite the unit obviously leaking and surrounded by mold. Eventually, the receptionist fetched a duvet from another room, but even that had visible stains to match the stains on the bed coverings. Whilst refusing to help with the most basic of things we were then asked to contact reception if there was anything we needed! The next morning, the sink and shower had no hot water at all. Everything ran cold. Not even a hot water kettle in the room so we had to make do with cold water. No apologies from the hotel staff, not even a recognition there was a problem with the room. The only positive was the location. Otherwise, the cleanliness, room condition, and complete lack of staff support made this stay unacceptable. I have no issue with basic accommodation, but I expect it to be clean, safe, and functional. This room was none of those things, and it certainly did not reflect the standards of a four-star hotel which we paid for. I would not recommend this hotel in any way and that is unfortunate as it’s a great location. Had the hotel tried to make any efforts at all to rectify the situation I would not have made this post but they completely dismissed any problems with the room.. .

MattoftheSpurs
01-01-1970 02:00

A very good hotel with excellent staff and a great location.. My Wife and I stayed at the Grand Olympic from the 15th to the 18th of October 2025. The hotel was under going some renovations to the reception area during this time (to which we were informed that should be finished by the end of the month) but these renovations did not impact on our stay at all and will provide a beautiful uplift to the reception area plus a lovely looking new bar. Our room was on the 2nd floor and was accessed either by the stairs or a lift. The room itself, which contained a king size bed and a standard double bed was very good and very clean. There was a 32 inch curved television screen (which could only access Italian television which we did not mind at all because we were here to see Rome and not watch TV). The bathroom was excellent with toilet, sink, bidet and a very serviceable shower. Storage within the room was very good and plentiful for our three night/four day stay. The location is excellent with many fine restaurants and shops in the area and is serviced with a Metro station just a seven minute walk away. It is also very close to Vatican City, a seven minute walk away, which was perfect. What makes this hotel very special is the quality of it's staff. Everyone we encountered was extremely friendly and helpful. A special mention goes out to the chambermaid who made up our room every single day and went to the extra effort of folding my t-shirts and placing them on the bed for me. This was a wonderful touch that I very much appreciated. Breakfast, which was on the floor below reception, was also excellent with a very wide selection. Included were cereals, cold meats, four types of rolls, a toaster, scrambled eggs, sausages, bacon, yoghurt, fresh fruits plus three very good coffee machines. Overall this is a very good hotel and recommended for it's staff, quality of bedding and location.. .

Jerome
01-01-1970 02:00

. When I was there they were remodeling the lobby and the bar area and making upgrades to a lot of things, once the remodeling is finished it will be beautiful, the hotel is in walking distance to everything had such a nice stay & vacation 👍. .

Luz Daniela
01-01-1970 02:00

. Excelente servicio, se recomienda tener una rampa para subir las maletas de la calle al lobby. .

Matthew
01-01-1970 02:00

. Good location, nice hotel but breakfast was a bit limit.. .

Joyleen Maricar
01-01-1970 02:00

. The room is nice for a solo traveller and they always clean the room. The staff are really nice and accomodating and you can leave your luggage in them before check in and check out for free. Just the internet in doesn't connect in my room. . .

SteveNorfolk
01-01-1970 02:00

Good price. Great location!. I am glad we did not listen to bad reviews. We really loved the location. Many restaurant and shopping options. We received a recently remodeled room. Friendly and helpful desk. Very good price for a hotel in this location. The extra fee that others complained about was a 7.50 tax per person, per day.. .

Mediatrix Paredes
01-01-1970 02:00

. the room needs to be upgraded. there were old curtains that should removed. there were drafts in the window. but. otherwise it is clean and they replace the towels and beddings regularly . .

Mary Theresa
01-01-1970 02:00

. Breakfast was good. . .