Merlin Hotel Istanbul

344sophiag
01-01-1970 02:00

Brilliant!. I booked this hotel after a very bad experience with the originally booked one a few meters away for my visit in Turkey. I called them to request a quiet, nice room as I was after surgery. Honestly, I had a pleasant stay, everything was clean and nice, the room was quiet and spacious. They allowed late check out due to my transfer to the hospital. Breakfast was delicious. All staff was very friendly and helpful, especially the young man on reception, Ahmed! This is Turkish hospitality, outstanding! Thank you, see you soon! . .

ice962
01-01-1970 02:00

Perfect hotel and good value. Very clean hotel. All of the staff were friendly. This was booked with friends for a football trip. Close to plenty of shops and a short walk to the marina. Good variety of food for breakfast. All in all the hotel was perfect for my needs and very good value. .

Manuel
01-01-1970 02:33

nice place, nice staff. . .

Zornica
01-01-1970 02:33

Exceptional. . .

Rikki
01-01-1970 02:33

The hotel appears lavish and the staff are exceptional but the rooms are deciving.. The reception and lobby area was clean and tidy. The atmosphere was inviting.. The room was small and stuffy. The shower was dirty and the water would not drain properly. The floor would flood every time someone had a shower..

Stephan
01-01-1970 02:33

Good. . .

Arash56
01-01-1970 02:00

This is a 3-star hotel, not a 4-star hotel! and lack of experience. I need to say clearly that the stars of hotels in Istanbul are different from other cities in the world, and in my opinion, you should subtract one star from its star by default and then judge it. In short, I must say that this hotel is a 3-star hotel, not a 4-star hotel! I stayed in this hotel for 4 nights and 5 days with my family of 4 people. Based on this, the pros and cons of this hotel in my opinion are as follows: Positive points: The staff is very respectful and friendly, the lobby and the general area of the hotel are clean and tidy. It has very good access to local markets and two shopping malls and also less than 6 minutes to Marmaray Metro. The room and environment of the hotel is very relaxing and without disturbing noise. Negative points: 4 beds were registered for us in the hotel voucher, but one of the beds was a couch. The deluxe family room that was delivered to us was not clean, the wooden parquet floor was so dirty that it was impossible to do without slippers. The room service was only for 3 people when we complained and they corrected it. The hotel staff were upset that we complained about the cleanliness there! The bathroom and toilet were very cold and the heating equipment was inactive during our stay. Every night, it was the shift of one of the staff for the reception department, and our complaints and criticisms were not transferred to the next person, and in the first days we had to complain about the cleaning of the room every time, but we got tired and gave up on the third day. The breakfast menu is very concise and useful. In the pictures of the hotel, only the facade of the building is shown, but in front of the hotel there is an empty lot and a building under construction, which leaves no attraction for viewing the outside. Bakirkoy area was an interesting neighborhood, but I will never return to this hotel.. .

Ghadeer
01-01-1970 02:33

Need more care about the room. Location. No mirror in the room Fridge wasn’t work Safe box not working Floor of the room was broken.

Eren
01-01-1970 02:33

Exceptional. . .

Naser
01-01-1970 02:33

Very good. . .