Hotel Mercure Marne la vallée Bussy St. Georges

O4407PUkaiw
01-01-1970 02:00

Very underwhelming. To start off on a good note, the hotel its location is good as its close to Disney. The breakfast is OK and the price is not very high. However, had a really unpleasant stay because of the following: - Uncomfortably hot room. The temperature was at least 25+ degrees during our stay making it hard to stay and sleep in the room. The only solution provided was ‘to open the window’ as they had no cold air because of the season. - The (upgraded-) room lacked the listed amenities through the app, for example the coffee machine and welcome products. - No welcome card or amenity at all for the platinum status. - Housekeeping was sub par. They only replaced the towels and bed linnen, but things like stains in the sink, stickiness on the tables were not cleaned and glasses were not replaced. - Mold in the bathroom, dirty stains in the couch, scruffed walls and furniture; - Bath was leaking and flooding the floor. - On the first night one of the guests in the hotel had smoked cigarettes making the corridor smell awful. The only thing thats been done was to spray perfume instead of searching for the guest that had actually smoked, resulting in the same smell again after two hours, a smell that actually came into our room as well. - Room was situated right in front off the stairs and as the soundproofing was pretty bad, there was a lot of noise disturbance. Most were no isolated incidents as the other room we had booked experienced the same. Again pointed out the problems at check-out. The gentleman was very friendly but no solution provided. All in all, there are way better options for €100+ a night. As a Platinum member I stay in a lot of Accor hotels each year but this is one I’ll avoid for sure.. .

MarisaDS25
01-01-1970 02:00

Very nice hotel for a Disney visit. We had a really nice stay at Mercury Marne la Vallée. Me and a friend spent 2 days at Disneyland and the hotel is in a great location! The rooms were spacious, comfortable, and clean. The staff was really friendly, they were able to accommodate a longer stay and even give us an upgrade the second night. Breakfast was delicious and very extensive and, if you decide not to take breakfast, there is a great local bakery across the street! Would deffinitely come back!. .

Shuaib
01-01-1970 02:33

Pleasant. . .

Stefan
01-01-1970 02:33

Superb. . .

Bart
01-01-1970 02:33

Superb. Location is very close to the RER station. Very friendly staff. Room was fine, nice beds.. The rooms were pretty warm, airco didn't really seem to cool..

Didier
01-01-1970 02:33

It was a nightmare. . We arrived on Friday at 8 PM only to find that the accommodation was already occupied by visitors ! With three excited children, this completely ruined the start of our weekend. We had to book a hotel in an emergency, and two months later, the issue remains unresolved by booking.com I do not recommend this accommodation until the overbooking problems are properly addressed..

Nícole
01-01-1970 02:33

Convenient. , always someone at the desk , friendly ,. Rooms were a little dirty and needed deep cleaning in corners of the bathroom shower head didn’t stay up kept sliding down Price of the drinks at the bar was severely overpriced - I don’t mind paying a premium but paying for half a bottle worth ( we looked up the price of a bottle ) for one glass is a bit much.

Shilun
01-01-1970 02:33

Very good. . .

Inspire18959907867
01-01-1970 02:00

A brilliant family friendly hotel with great links to Disney, Val d’europe and central Paris.. Really friendly, quiet, relaxing and well appointed hotel. Very close to RER station. Great access to Disney, Val D’Europe and central Paris. Wonderful breakfast! My one comment would be to ensure enough mugs and towels for the number of guests in a room (seems to be an issue with Accor hotels in general!!!) - but this was easily rectified at this hotel.. .

Roza
01-01-1970 02:33

Superb. . .