Xploretravelvega
01-01-1970 02:33
staff is terrible. Booked this hotel knowing the location of the metro is closer to the hotel but metro 🚇 takes at least 30mins walking since we are slow in walking sometimes will takes us 35mins..theres a bus stop next to the hotel but we didn’t know the route we didn’t try..
Room - No complaints, clean and tidy and comfortable bed..however bringing your toiletries will be much needed for your stay.. toothbrush, toothpaste, slippers, cotton buds etc.,
Bathroom - be careful when taking shower , water tends to leak out from the bottom corner of the glass door for the bathtub, floor is slippery
Staff- My first experienced along Europe the staff are completely not friendly at all .. they don’t smile, not welcoming, No greeting, even though you say hello no reply at all..you ask something they tend to ignore..sad but that’s reality
IF I will book for my future trip in Barcelona I will choose the hotel with good customer service wherein guests are felt welcome..Front staff have absolutely no idea what hospitality means... they are clearly not trained at all.. .
lunat285
01-01-1970 02:33
Terrible hotel. Terrible experience!
We booked a double room, we take a twin room. Shower doesnt work.
The worst hotel in Barcelona. Even for free do nor take.. .
Mark
01-01-1970 02:33
. Property was nice and central, clean and quiet. Staff were very pleasant and helpful. Would stay here again for sure.. .
Marshall
01-01-1970 02:33
. Great location. Good value for price.. .
Brent
01-01-1970 02:33
. Great location. Hotel room was very clean. Hotel staff were very friendly and professional. . .
abdelaziz
01-01-1970 02:33
. Its quite place which is good and location front desk ppl could have been more friendly may be some language barrier. .
Rodney
01-01-1970 02:33
Terrible hotel. The check in took 30 minutes. I had three bags and no offer for help. I was given a key to a room that someome else was in and the front desk guy took another 29
Minutes to get me a room and was surely with me as if I was the reasons the room was occupied. He saw me struggle with my three bags and still made no offer to help. Then I get into the room and the aircon did not work. The hotel is dirty and unpleasant. I wouldn’t stay there again. . .
CRISTIAN GUSTA
01-01-1970 02:33
Precio alto, pero se paga la ubicación.. El hotel está muy bien ubicado, la habitación es muy cómoda y grande, falta mantenimiento, las ventanas estaban sucias, pero ya desde años. El baño muy bien, pero, dejaron papel higiénico ya empezado, raro. Tuve que pedir, no me cambiaron las toallas, como estuve 2 noches, puede pasar. El desayuno no es gran cosa, está bien. El parquing lo cobran por sepaeado, caro, y es demasiado chico, complicado parquear, y solo tienen 5. . .
Humberto
01-01-1970 02:33
. Great staff and very clean. . .
Porfirio
01-01-1970 02:33
. Great for the price, hallways smell moldy smoky, room not so much, about 25 min walk to rambla area, Cafes are next door and little grocery shops, will store luggage till check in time. good for the money.. .