Hotel Kyriad Orly Aéroport Athis Mons

Thamer
01-01-1970 02:33

Exceptional. Wonderful hotel. .

N330EZsandrag
01-01-1970 02:00

HOT SUMMER NIGHT: POOR AIR CONDITIONING. My first impression was a deteriorated hotel exterior and a Front Desk area that smelled bad. The main issue, however, was that the air conditioning in the room was deficient, so we contacted the Front Desk and the staff member offered us another room that had the same issue and in addition, the AC was very noisy. The employee explained that the whole hotel has the same AC which is insufficient. I asked to speak to a manager or be transferred to another hotel and he said that we can talk to the manager the next morning. I explained I needed to sleep in a cool room that night, but he said there is nothing else he could do other than offer a third room, which we ended up accepting because we were exhausted and frustrated. Conclusion: there was no decision-maker at the hotel at 7 pm. The employee at the Front Desk was polite but had no authority to resolve the issue. Please note I had called the hotel prior to the trip to make sure they had air conditioning, and they said yes. I should have asked if it was working properly too! I do not recommend this hotel. . .

Levi
01-01-1970 02:33

Exceptional. I forgot my phone charger in my room. I realised that when I was about to take my flight. I called the hotel and the receptionist was very kind and efficient in finding my charger and put it in the next shuttle. Thank you again. .

Amine
01-01-1970 02:33

Perfect if you have an early flight from orly airport. Staff is very friendly. Shuttle on time. Nothing.

Rufiya
01-01-1970 02:33

Exceptional. . .

Anita
01-01-1970 02:33

Good value for money.. Shuttle great. Receptionists great.. Only sad that there was no bar..

SAHILFARHI
01-01-1970 02:00

Worst experience in my entire travel life. Worst experience in my travel history. I’ve been stayed at more than 100 different hotels in the world and this was the terrible. Room was not been used by anyone since long so bad smell in the room. Carpet was smelling and dirty, insects were there on carpet and bed. We asked to change the room but they rejected Inspite of having rooms available with them (I checked online). We were having a flight early in the morning so I booked this hotel so that we can take a nap before boarding but we couldn’t. Bathroom was so dirty, no flush was working. There was no staff at reception who can speak English. Please never ever book this hotel, better to stay at airport.. .

truwanyc
01-01-1970 02:00

Flight cancelled overnight stay. My flight from Easy Jet was cancelled and there were no more flights available that night. Easy Jet set us up in this hotel at no cost to us. The staff were the absolute best!!!! I would go back to stay there on my own. I couldn’t have asked for better service. . .

Chardon
01-01-1970 02:33

Good value. Good value for an airport hotel. Interesting restaurant attached...HUGE portions!. The Shuttle bus only really works up to midday..

Kathy
01-01-1970 02:33

Will definitely come again plus recommend. Close to Orly airport Free shuttle Great breakfast. N/a.