Hotel Libertel Gare de l'Est Francais

MSWeston
01-01-1970 02:33

Excellent price/location/quality ratio. Very nice hotel, friendly and efficient staff. Room was small but very well organized and very clean. The breakfast lady was extremely nice and helpful!. .

Teddy_Jo_2021
01-01-1970 02:33

Convenient location. We stayed here for several days in mid Jan while visiting Paris for the first time. Hotel is in a convenient location…right across street from one of the main train stations, 10 min walk from the Gare du Nord, shops, restaurants, etc. The room was clean and comfortable. We even had a small balcony to outside, but didn’t use much (Winter). The hotel staff were friendly and helpful. We would stay here again.. .

mrsrocafella
01-01-1970 02:33

Dont expect even the bare minimum. Or anything really.. Unfortunately I made the mistake of booking here for my birthday. I expected a budget hotel to be able to exceed expectations ( being in the hotel industry myself I understand how hospitality works, small detail smatter ) and the bare minimum wasn't even met, so maybe i'm the issue. Paid to upgrade to nicer room, having stayed previously, I knew the rooms were very, very small, and I wanted more space as I'd be shopping, maybe even a little content creation. etc. I wanted bathrobes to relax in, and they were included in the Club Room I'd booked, so I emailed over beforehand, making sure I had a nice view, highlighting how special the trip was intended to be, my birthday and about the robes, all that stuff...took staff ages to reply, although they did. Upon check in, I asked for glasses for wine,( purchased from the supermarket next door) I was given paper cups, I said no proper glasses please, was told no!! I knew there was glasses for water dispensing and breakfast juices in the "breakfast room" I decided to take one and I was literally chased down by the guy who checked us in and yelled at in the main reception by this low grade receptionist, who also took the time to insult me under his breath thinking I didn't know French. Delightful! An older male employee asked if I was ok, I said well no, I'm humiliated, insulted and treated like a criminal over a wine glass. He said he'd bring glasses to my room, don't know why this couldn't have happened in the first place. Robes were not in the room, staff literally came to the room to check I wasn't lying about it. No iron board or iron, when I called down to request I was told you'll need to come down to main reception, I literally had no clothes on so no. I was begrudgingly sent it up. All glasses were removed from my room after the first night despite there being bottles of wine/prosecco in the room and it was obvious we were using them. Hairdryers in the room are all old fashioned affairs like using an old hoover, no handheld cheap ones to be got anywhere in the hotel, housekeeping said none were available when I asked, so bring your own unless you want to spend your whole trip drying your hair. Not even so much as a hello from staff on the desk when coming or going, one receptionist was too busy shoving a massive sandwich into her face when we went by. I politely wished her "bon Appetit" though because I'm not rude, and reminded myself why we don't eat on the front desk in the hotel I work at. mortifying from start to finish. Trains can be heard throughout the building if your a light-sleeper. Stations are literally 2 mins walk away and great access to everywhere, this is the only positive about this hotel. The elderly male employee was good at making up for his crappy colleagues insults and standards, give him more smoke breaks.. .

aldaiif
01-01-1970 02:33

A great value of money. The whole stay was good! Staff were very friendly and helpful. The room & bathroom were very clean and spacious. A funny thing happened on the first night there: I had informed the reception team that I would like a wake up call. Then I was woken to an extremely loud voice! The first thing that came to my mind was that, wow, this hotel takes the wake up calls very seriously!! Only to realize seconds later that it was actually the fire alarm and that all the guests had to evacuate for few mns, till it was safe for us to come back to sleep! Still, my 3 nights there were good, and this hotel is a great value for money!. .

sallykatea
01-01-1970 02:33

Amazing 10/10. Stayed at this hotel for 2 nights for the first time with my 2 friends ,bare in mind we are all young girls and we felt so comfortable during our time here and the staff were so attentive and lovely , and let us leave our bags with them when we had a later flight . The room was immaculate , clean, tidy and the beds were really comfortable, It also had a mini fridge which was really useful .It is near to a lot of areas and we were surrounded by restaurants and food and drink , there is also a supermarket right next door . Everywhere is in walking distance , or if you prefer transport - you are close to bus lines, metro lines and taxis/ubers, also directly opposite to a station . We chose an uber to get to the eiffel tower as we got there later in the evening , and it took about 20-30 mins (incl traffic and busy roads)and was a really scenic ride . The uber drivers were also very friendly. 100% recommend this hotel for anyone, great for solo , family and friend group stays .We had the most amazing 2 nights here and will definitely be back .. .

Stay03623291324
01-01-1970 02:33

Excellent hotel in Paris. Excellent Hotel next to Metro Station and Buses.Easy check in and friendly staff. It’s a 10 min walk to the Gare du Nord for the eurostar. There is a Supermarket next door to the hotel.. .

Vacation04530371263
01-01-1970 02:33

Stinky room.. The hotel is right by the train station which is very convenient. The breakfast was excellent, the room was clean, and everyone who worked at the hotel was friendly and efficient. The problem was that the room smelled like sewer gas. The smell was the most powerful in the bathroom (not surprisingly) but the entire room stank. After a few minutes I got used to the smell but it was always there. Not pleasant.. .

Sharyn
01-01-1970 02:33

. Helpful & friendly check in staff. .

Ty
01-01-1970 02:33

. The hotel is next to the Gare de l'est other than that we would not have chosen this hotel or location. The breakfast was quite delicious and complete. . .

Claude
01-01-1970 02:33

. Conveniently located at a major transportation hub. Bright, clean, modern, eith elevators. The "cozy" rooms are really very small, even by Paris standards. But the bathroom is actually fairly spacious. I was undercharged upon check-in but it was caught at checkout and I paid the difference then. Strange error, never happened to me before. . .