ibis Paris Gare de Lyon Ledru Rollin 12ème

ianmR9392FZ
01-01-1970 02:00

Overnight stay. A nice low budget hotel close to the station. Check in speedy. The room was a good size with ample storage for a short stay. Comfortable bed and good quality bedding. Small but clean bathroom. Tv and WiFi.. .

maryse
01-01-1970 02:00

. Near metro stations, restaurant groceries, wine and more!. .

V3873YQtn
01-01-1970 02:00

Good location, not so great hotel.. I’m here now. Room is small. No refrigerator. No safe. The A/C is useless. Have to open the window at night just for air. Now can’t sleep for the noise. Barely room for luggage and very little space to hang clothes. No coffee in your room. And you can only get more than one cup of ice for your room if you ask a nice person. I will never recommend or come back! I will give it a good review for location.. .

D107LEkathleenr
01-01-1970 02:00

Convenient stay, disappointing experience. We didn’t have a good experience at this hotel. We booked two triple rooms, but the extra beds weren’t ready in either of them. After going back and forth to reception a few times (luggage and all!) and getting keys to new rooms, one of them still wasn’t prepared and a staff member had to make the bed himself. It was nice of him to step in, but honestly it was inconvenient for us as guests, especially since it shouldn’t have been a surprise that we would be arriving. On top of that, we noticed a perfume was no longer in the room on the second-to-last day (it had been used earlier that day). It was in its box and bag, and we only realized on checkout day. When we told reception, there wasn’t much effort to resolve it, just a business card and the suggestion that it might have been accessed via the connected room, since we were told "this has never happened before". That explanation was worrying. We also found the connected rooms quite loud at night, as you could clearly hear the people talking next door. We have written an email to the hotel about the lost item and will wait to hear back. The location is good and the breakfast staff were kind, but overall I wouldn’t stay here again. If you have to, avoid connected rooms and make sure to lock everything in your suitcase (there were no safes in our rooms).. .

Helen
01-01-1970 02:00

. Easy location. Breakfast was great. . .

Jason
01-01-1970 02:00

. Awesome hotel, great services and excellently located.. .

Lindsay
01-01-1970 02:00

. The property was very central and close to Gare de Lyon. The staff were warm and friendly and the breakfast was delicious.. .

1-Muddy_boots
01-01-1970 02:00

Disappointing Service for a Basic Request. Stayed for 3 nights and had trouble sleeping — only 3 pillows provided for two people. On the first morning, we made a simple and reasonable request at reception for an extra pillow. They assured us it would be taken care of. Unfortunately, that promise was not kept. We were later told that because the hotel was "full," they couldn’t provide even one additional pillow. Frankly, that’s hard to accept. With all the Ibis hotels across Paris, you'd expect better basic hospitality — and definitely for promises made to be kept. Disappointed with the lack of follow-through on such a small but important detail.. .

Farhana
01-01-1970 02:00

. Convenient location, but rooms are very small. . .

Christa
01-01-1970 02:00

. There was one front desk staff who was really good and friendly… the rest were ok. Hotel was a good location. Our room literally had the bathroom power outlet duct taped to the wall with wires hanging out. When we returned in the evening there was no power at all to our room. We did change rooms once I asked for a change but the staff didn’t offer it despite not having power. Overall, it’s rate it as not bad. Second room was fine so if that was our first experience the hotel would have received a higher score . .