Renaissance Barcelona Hotel

Ap42
01-01-1970 02:33

Overall the hotel should be fairly ranked as a 4-star-hotel. - helpful staff - great location. - poor breakfast and room service menu - narrow parking entrance.

Hamad
01-01-1970 02:33

Very good. . .

Kayode
01-01-1970 02:33

Very Good. The location. Not enough safety measures in that bathroom. The floor is slippery and no handrails to hold on..

Burcu
01-01-1970 02:33

I recommend this hotel to everyone. The hotel is clean, the location is very good, the employees are friendly. .

28arshk
01-01-1970 02:00

A Heartfelt Review of Renaissance Barcelona Hotel. I’m beyond thrilled to share my incredible experience at the Renaissance Barcelona Hotel, where we conducted a two-week program for 62 participants. This hotel didn’t just provide us with a place to stay – it gave us an experience that felt like home, right in the heart of one of the most vibrant cities in the world. First, let’s talk about the location. Situated on Pau Claris in the heart of Barcelona, the hotel couldn’t be more perfectly placed. With high-end stores, halal restaurants, and supermarkets just steps away, you couldn’t ask for a better spot to explore this stunning city. From its central position, everything from iconic landmarks to charming streets is just a short walk or ride away. But while the location is amazing, what truly makes this hotel stand out is the exceptional hospitality. I am genuinely blown away by the warmth and kindness of the staff, and I feel compelled to call out some truly outstanding individuals who went above and beyond throughout our stay. Our journey began with the wonderful Berta Amenós, our sales representative. Berta is an absolute gem – not only is she incredibly kind and flexible, but she was also instrumental in making sure our program ran smoothly. She helped us navigate Barcelona like locals, finding buses to landmarks, offering great recommendations, and even securing a generous discount that made our stay feel like great value. She truly made our experience special from the very start. The reception team deserves a huge shoutout as well. Guillem, Montse, Ricardo, Johanna, Zhenya, and Marc always greeted us with warmth and made sure our needs were met, no matter how big or small. From room service to last-minute printouts, they were always ready to assist with a smile. A special mention must go to the Welcome Boys – Faisal, Omar, Javier, and Daniel. These gentlemen were absolute treasures, helping us with luggage, boxes, and always greeting us with smiles that made us feel at home. Faisal in particular was a huge help with any questions I had about the city, and our conversations were always a delight! The restaurant team went above and beyond to accommodate our needs, always ensuring we were well-fed and taken care of. Whether it was breakfast, lunch, or special requests, Olivia, Manuel, Paola, Marc, Augustin, Laura, and Rosa Maria made sure every meal was exceptional. The food was consistently delicious, and their hospitality was unmatched. Hernandez from the IT team was quite helpful, from setting up projectors to solving any tech issues on the fly, he was a constant support and ensured everything ran smoothly, allowing us to focus on our work. And last but certainly not least, the banquet team—Barbara, Athena, Gabi, Jordi, and Jose Maria—were nothing short of spectacular. I may have been a little demanding with last-minute changes and requests for room setups, but they handled everything with incredible patience and efficiency. They truly felt like my personal team, always there to help and make sure everything went off without a hitch. I honestly can’t thank them enough for their support. With this heartfelt review, I urge anyone planning a meeting, event, or holiday in Barcelona to choose the Renaissance Barcelona Hotel. Not only is it a beautiful hotel in the perfect location, but the amazing staff makes it so much more than just a place to stay. They genuinely made us feel at home, and I can honestly say this hotel is now my home away from home in this incredible city. Thank you, Renaissance Barcelona, for making our time here unforgettable! You have my highest recommendation.. .

Elizabeth
01-01-1970 02:33

Stay was ok but removing money from my credit card and not refunding ig is shocking. Location. The fact that 150€ was taken from my credit card to cover any drinks in the bar - a month later I still have not received the amount owing to me - 120€. I find this appalling since I have sent 3 emails of complaint and the refund still has not appeared in my account- I would not recognise hotel.

David
01-01-1970 02:33

definitely will visit again!. Beautiful facility, incredible location, amazing staff. the rooftop bar was definitely a highlight.. loved everything!.

MargoWheatonIL
01-01-1970 02:00

Excellent Hotel Choice for Service and Convenient Location. Great location and staff. Daniel, Bellman, warmly meets visitors in front of the hotel. Marc, Joanna, and Manuela at Reception were friendly, charming, and helpful in our upgrade request. Barbi at breakfast was kind and thoughtful. "William" (concierge) was a great help with navigating our trip to Montserrat via trains. Tom (Netherlands) at the lobby bar was impressive and personable. 5/5 stars for this property and staff.. .

peterwV7467KS
01-01-1970 02:00

5 Stars?. My rating of this hotel relates to the service you expect in a 5-Star hotel. I am not impressed and I think that is not value for the price paid (particularly during a major internation exhibition): - the sliding doors of the cupboard did not slide and it took considerable strength to move them - the iron was baked on and left black marks on a shirt I ironed with it - the coffee/ tea supply was not re-filled as suggested - a food order to my room was forgotten and left me going hungry to bed as it was too late to place another order; there was just a verbal apology. .

Nanas.
01-01-1970 02:33

Superb. . .