Sveo Hotel İstanbul

Verified traveler
01-01-1970 02:33

Business trip - Carlton hotel. Excellent location. More customer friendly than when I was first there. They seem to be more conscious now about the effect of reviews and referrals.. .

Michel
01-01-1970 02:33

. Generally hotel .. .

Mohamad
01-01-1970 02:33

⁉️‼️. Not pad. .

Celine
01-01-1970 02:33

Disappointing although staff were helpful. Stayed for a night in transit. The pics on the website were very misleading - the actual hotel lobby and room are dingy, dark and look depressing. My room looked into a wall and I could look into the adjacent room if my curtains weren't drawn. I was actually very disappointed. The only positive thing is that the staff were friendly and helpful so that made my stay a bit more bearable for a night. Despite what was stated in the website there is no gym in the hotel (u have to use another building's). For breakfast you have to pay extra for omelette and juice. This is definitely not a 4star hotel. I thought I had scored a fantastic deal for what I paid but it turned out not so as this is in fact a 2.5 to 3 star hotel. The neighbourhood consists of wholesale garment shops which is strange but guess that is better than being in a sleazy neighbourhood. Hotels.com should review the pictures and write-up on this hotel to ensure greater accuracy.. .

Jacinta
01-01-1970 02:33

lacks friendliness - does not deserve 4 stars. The location is ok, close to Grand Bazaar. The Hotel staff lacks friendliness big time! We arrived in a minivan and with a large group of family, one of the Hotel staff suggested to us to park on the sidewalk and made a special price of 10TL "just for us", the whole thing came across rather fishy... The front desk staff greeted us with the question what rate we got for the Hotel and was very unhappy that we got such a good rate through Expedia. Lacks professionalism. For a 4 star Hotel I expect them to speak better English and have better manners with Hotel guests. The rooms are small. The crew that cleans the rooms did not really clean the bathrooms, just put new towels in, stains that existed on the lavabo in the bathroom when we arrived continued to stay there throughout our stay (I started ceaning them myself). All this does not deserve 4 stars. Pros: breakfast. Very good and the staff is friendlier. The Orange Juice is not included... which is kind of funny, but at least it is freshly squeezed.. .

Tayyab
01-01-1970 02:33

A great experience!!!. It was up to my expectation, Receptionist named "Muhammet" was found very cooperative and helpful. Staff is helpful and always more then ready to help or assist. Great service by them....Location is lil difficult to find but if we can get to hotel by taking train to Aksaray Metro station. Hotel is on 10 mins walk from there. Thank you!!!. .

Paola
01-01-1970 02:33

. Non corrisponde al livello di un hotel con 4 stelle. .

Nasser
01-01-1970 02:33

Carlton only 2 starts. the photos shown in the hotel web site are far from the reality, the room we had was not clean and bathroom was small and dursty, matresses are very old and painfull your back, honnestly and without exageration this hotel can get only a rate of 2 starts even with improvement of cleaniness because the facilities are not at the level of 3 or 4 starts.. .

Verified traveler
01-01-1970 02:33

Very average hotel...nowhere near 4*. The staff knew almost no English which would have been fine if they didn't also have a very bad attitude. There were numerous oddities about the hotel - the omelettes at breakfast are charged at 5 TL where as the orange juice is charged at 3 US Dollars...very confusing. Still not sure my room bill was correct when I checked out. Won't be returning.. .

Verified traveler
01-01-1970 02:33

. Das Hotel ist von aussen nett anzusehen und liegt für den Stadtaufenthalt sehr gut. In wenigen Minuten zu Fuß wird der große Bazar erreicht. Ebenso leicht erreicht man die S-Bahn/Metro. Die Zimmer selbst sind ok - das Bad wiederum lädt nicht zum verweilen ein; in den Fliesenfugen und an den Rändern bildet sich dunkler Belag - Schimmel ? Die Klimaanlage war vorhanden reagierte jedoch nicht auf die Eingaben an der dazugehörigen Fernbedienung. Die Betten haben vermutlich nur 190cm länge so das meine Füße (ich bin 1,98) unten über das Bett standen. DemFrühstücksbüffet, welches von anderen so gut bewertet wurde. .