char122026
01-01-1970 02:33
Excellent Service and Perfect Location Near Champs-Élysées. We stayed at Hôtel Balmoral for one night during our trip to Paris, and it was the perfect base for exploring the city.
The location is outstanding — just a short walk to the Champs-Élysées and close to major attractions, yet the street itself feels quiet and relaxed. We loved being able to step outside and immediately find cafés, shops, and metro access within minutes.
The room was very clean, tastefully decorated, and comfortable. While not huge (as expected in central Paris), it was well-designed and had everything we needed. The bed was extremely comfortable — we slept very well that night.
What truly made the stay exceptional was the service. The front desk staff were warm, professional, and always ready with helpful recommendations. They made us feel genuinely welcome.
Breakfast was fresh and nicely presented, with a good selection of pastries, fruit, and hot options to start the day.
If I had to mention one small detail, it would be that the elevator is quite compact — but that’s typical for boutique hotels in Paris and didn’t affect our stay at all.
Overall, we would absolutely stay here again and highly recommend it to couples or travelers looking for a charming, well-located boutique hotel in the heart of Paris.. .
nicolagO6499QI
01-01-1970 02:33
Great location and comfy clean room but not 4 star. We stayed at this hotel to celebrate a big birthday. The hotel is in a great location and the rooms are really clean. The bed was very comfy and we slept really well.
I wouldn’t rate this as a 4 star hotel (more 3) for the following reasons. We didn’t feel the staff were particularly friendly, especially at breakfast. The decor in some parts of the hotel is looking a bit tired - the main carpet area on the stairs for example. When we arrived we were told the lift was broken and had help carrying our bags to the 4th floor which was appreciated. The hairdryer in the room was poor quality and kept detaching from the socket. It ended up smelling of smoke and was replaced quickly with the same model. If you have room in your luggage bring your own.
To make this hotel better I would say some refresh of the decor, better in room facilities like the hairdryer and some milk for tea and complimentary still water. Overall it was an ok stay.. .
98iaina
01-01-1970 02:33
Paris weekend stay. Lovely hotel with typical Parisian vibe in a great location a couple of minutes from the Arc de Triomphe and subway station
Very clean spacious and comfartable room with nice decor.
Staff were very efficent and friendly
We arrived at 11.00 and our room was ready which was a real bonus
Would recommend this hotel. .
marcrocco3
01-01-1970 02:33
Second stay, still impressed.. This was our second stay at the Balmoral, and would not hesitate to stay a third time in the future.
Clean, spacious, helpful. The only drawback on this trip was the elevator was out of service, and our room being on the 5th floor wasn't the easiest to get to after 12 hours of walking. But some things are unavoidable.
Always a nice stay at the Balmoral. . .
anngidner
01-01-1970 02:33
Quality and professionalism. High standard facilities and excellent, polite but yet friendly staff. Comfortable bed and good ventilation. For once, a functional make-up mirror.. .
X7974MLdavidg
01-01-1970 02:33
Wonderful Boutique Hotel in a Perfect Location. Hotel Balmoral Paris is a wonderful Parisian boutique hotel with a perfect location.
The staff were extremely kind, welcoming, and attentive, which made our stay even more pleasant. The hotel has a charming Parisian atmosphere, the rooms are comfortable, and the breakfast was very good.
I would highly recommend this hotel to anyone looking for a true Parisian boutique experience in a great, central location. We truly enjoyed our stay and would happily return.. .
duvelke16
01-01-1970 02:33
Very kind personnel-footsteps very noisy in the room above mine (4th floor). Very kind personnel-from receptionist till cleaning till butler-even helped me with elevator and suitcase-gentleman. Bedmatrass is superb.
footsteps very noisy in the room above mine (4th floor).............. .
candya301
01-01-1970 02:33
We Shall Not Be Back. Having stayed at this hotel many times before, we were very disappointed in our stay this time. The room was adequate, tho the shower could've been cleaner. However the main issue was the front desk staff, particularly the man at the desk on the night of Dec 14. We'd taken a tour and accidently brought a blanket in from the car. We asked the desk to please call the company, so the driver could circle back and retrieve it. The man flat out refused and told us to go use our room phone. We explained we dont speak French and are unfamiliar with country codes. Back and forth we went. Eventually our friends entered and helped, but it was too late. Then our friends asked for towels, since housekeeping neglected to provide any, but he said he couldn't leave his desk. How were they supposed to shower? This was interesting because over half the time no one was at the front desk! Eventually he got the towels, but was as unhelpful and rude as can be. We will be returning to Paris in the spring, but have already made reservations elsewhere. Its a shame, having stayed many times before, but this experience was enough to send us elsewhere.. .
C927WDosvaldod
01-01-1970 02:33
Attentive service. A very pleasant stay just before Christmas, with a warm and professional welcome. But it was especially at our very early departure that the excellence of the service truly stood out: a carefully prepared takeaway breakfast, and a head receptionist who personally made sure everything was ready for us.
Learning that he had called the reception from his home around 4 a.m. just as we were checking out, speaks volumes about an exceptional sense of service. An address I recommend without hesitation.. .
Charles_Fumetto
01-01-1970 02:33
Nice cozy hotel very close to Arc de Triomphe. We stayed for six nights. The hotel is small, but very convenient. Staff is always very nice and will solve the small issues that might arise. Highly recommend.. .