Sarnic Premier Hotel - Special Class

Theresa
01-01-1970 02:00

. Prime location to airport shuttle and attractions with good staff.. .

Trenee
01-01-1970 02:00

. I didn't like that the room I selected said city view in double bed. They me lower floor with no view. Next morning lady manager made it right. The rooftop was closed which is why I booked. The staff was rude as ever. I called down for an iron was told they would bring it right up, after 5 mins or longer I went down stairs and asked the man with glasses who sits in the office about iron. I walked up and he was like " they going to bring it". I told him I've been waiting and have to get dressed for a tour and needed to know when. He said another guest may be using and I asked can he call housekeeping to check he was really irritated and so was I. He did finally called housekeeping and she told him she'll bring it right to me. As I was going to my room I seen the nicest housekeeper who went right to get it as I waited. I got dressed and wanted tissue and fresh towels, walked down to where I seen housekeeping working in room and asked for tissue and towels. Again it was the nice lady and another lady. The other lady looking at my like I'm asking for her life but the nice lady proceeded to get the items and gave them to me. Before check out I seen housekeeper was asking was she doing my room I want to tip her again. I asked the male worker to translate it he didn't even listen and just kept telling me to go to front desk. I did explain to lady manager and she translated for us. I don't recommend if American/solo traveler dont get same treatment as other guest. I booked new hotel. .

Riyad
01-01-1970 02:00

. Amazing hotel very safe and in the best location in all of Istanbul. 5 minute walk from the blue mosque, 9 minutes from sultanahmet station. Highly recommend!. .

Ivor
01-01-1970 02:00

. Great location for the price. Hotel a little tired, roof top bar was closed. Nonetheless, hotel did a great job and I had no complaints at all.. .

Mohammed
01-01-1970 02:00

. Property was very close to Blue Mosque, which was visible from their rooftop terrace. Within walking distance of Topkapi Palace and the Grand Bazaar. Hotel buildings are quite dated and has steps to the front to get in. Room was clean but basic.. .

Aruna
01-01-1970 02:00

Appreciated the front desk!. There are 2 drinking glasses in the room: one was cracked & the other has lip & finger marks on it ⚠️ Honestly cannot answer the parking question as I didn’t need it. The front desk upgraded my room when I presented him with my issue. That issue was about the stale, damp smell of my initial room assignment. It’s an old hotel, I get it, charming in its own right (friendly staff for sure) but cannot ignore the smell. I appreciate being taken care of and my new room (still has the smell though definitely not as strong) was sooo much better! I would open the curtains to see the Blue Mosque right outside my window ☺️ Also make note: location is perfect; everything I wanted to see was so easy to get to!. .

Dramane
01-01-1970 02:00

. Bathroom was old, carpet old, hotel need remodeling. This is not a 4 stars hotel. It’s a 2 star. Will not recommend . .

Peter
01-01-1970 02:00

. Our door could not be locked. Mould growing in the bathroom. One of the drinking glasses had not been washed for months. Stains on the bedding. Overpriced and under performed.. .

MIGUEL
01-01-1970 02:00

. Nice staff .really polite . .

Nazia
01-01-1970 02:00

. Booking for ground floor but gave top floor room Key card didn’t work on several occasions Felt coerced into going on a boat ride when we first arrived (which was not quite to my taste) Strong smell of tobacco randomly in our room Staff in general quite helpful . .