Meserret Palace Hotel

ghanem
01-01-1970 02:00

. Clean the staff is great specially the lady with eyeglasses she is polite helpful lady. .

Fabio
01-01-1970 02:00

Hotel bem abaixo das expectativas.. O Atendimento na portaria muito bom entretanto a limpeza principalmente a do banheiro onde pude notar melhor e pessima, ar condicionado quebrava todo dia e parava de funcionar, secador de cabelo quebrou. Café da manhã mais ou menos. Seguramente não voltarei e não indicarei.. .

Esdras
01-01-1970 02:00

. Thank you very nice hotel I liked it. .

Jonas
01-01-1970 02:00

. .. .

Sue
01-01-1970 02:00

. We had a marvellous time. Great hotel, very helpful staff and a brilliant oosition. .

Sertan
01-01-1970 02:00

. Empfehlenswert. .

TINA
01-01-1970 02:00

. What a lovely hotel-great value for money. Would definitely return. . .

Mohammad
01-01-1970 02:00

10 night stay with family . We returned from Istanbul on 29th August following a 10 night stay at the Meserret Palace Hotel. We were a little apprehensive given some of the reviews, however, our stay was amazing. Yes, the property is a little dated, but that is to be expected for a property over 100 years old in a city like Istanbul. The roads are manic outside the hotel and horns are honked constantly, but you have to appreciate that you are incredibly close to many of the tourist attractions. Do take ear plugs if you want silence at night/early mornings. Our room (Exclusive Suite) was dressed in a traditional Ottoman style. Housekeeping arrive daily and if you miss them or need anything extra doing, you only have to call Reception and ask. Breakfast is traditional turkish fare. This may not suit those looking for a continental breakfast UK style, but it was fresh and regularly topped up. I saw some negative comments about the Manager, but we found him to be professional, caring, attentive and welcoming, a lovely man. Front of house staff are wonderful, all 4 of the young men we met were so friendly and happy to assist in any way they could. A special mention goes to Çan and Recep, both always greeted us with smiles on their faces, Çan especially went the extra mile with advice on the most efficient way to get around the City and hidden little gems to visit. We would happily stay here again. 5 Star Service all around. . .

Klaus
01-01-1970 02:00

. Top service at this hotel. The reception was very nice and helpful to help with all our questions. Beds and rooms are very comfortable. It is the best place to experience Istanbul. We can recommend this hotel to everyone. We stayed for four nights, and had a great time.. .

Verified traveler
01-01-1970 02:00

Great location, but bring earplugs. Positives: The hotel location is perfect, within walking distance to the Grand Bazaar, Spice Bazaar, the major mosques and Top Kapi Palace, and from Eminonu pier for boat trips. You can also walk across the Galata bridge to get to Galata very easily, or take the tram. Great location. It’s also very clean, can’t fault that, and the staff in general are very helpful. Can, who was on the front desk during the day was very friendly, had some funny stories and was willing to help us with anything, we really appreciated him. The breakfast is ample to start your day, and if you want hot options, they cost a little extra, but nothing more than you would pay outside the hotel. We had a double room, and it was spacious and the bed was comfy. Negatives: The hotel could do with a little updating. Not too much that it loses its charm, but just a little like a deep clean of the carpets (or new carpets), and adding more storage space and shelves in the rooms. It is also very noisy. We didn’t mind the traffic noise after the first night (Istanbul is alive 24/7, so expect traffic noise at all hours of the day if you’re in the old town), but the rooms are apparently soundproof, and I can tell you, they are not. We were woken up every night by a group of ladies staying down the corridor coming back late and shouting and banging doors every night. To be fair to the hotel staff, after we told them about it, they did stop them. Overall, good stay, great value for money, and very convenient. . .