Doubletree by Hilton Istanbul Moda

Paul
01-01-1970 02:33

. Nice hotel with great facilities and helpful staff. . .

stevenaJ9205EC
01-01-1970 02:33

Moda Doubletree gets all 5 stars!. Kursat at the breakfast service was very helpful and attentive! He and all of the staff at the Moda Doubletree made our stay the most comfortable and pleasant ever. We will be recommending this spot to everyone we know! From check in to food service and housekeeping, everyone has been great!. .

933stans
01-01-1970 02:33

Great location in Kadikoy. Located in a great location in Kadikoy, pubs and restaurants are full of the locals! If you are not visiting a restaurant nearbuy called Ciya Sofrasi you are missing out on great and cheap food. Comfy room and friendly staff, fabulous breakfast, great rooftop swimming pool, sauna and massage. Bar food could be better and cheaper. The room bar fridge is empty and not functioning, because it is located in a tightly closed cabinet - hence overheating. I want to see the "smart" person who designs this. Waste of power, nothing else. Very strange and weird.. .

Angelo
01-01-1970 02:33

. Beautiful property with great staff. .

krisztinaszsz
01-01-1970 02:33

Deeply Disappointed – Completely Unacceptable Hilton Experience. We stayed 4 nights at DoubleTree by Hilton Istanbul Moda and sadly experienced one of the worst stays I’ve ever had at a Hilton property — despite being a Hilton team member for over 6 years. We dined in several outlets during our stay and confirmed multiple times with various staff that our team member discount would be applied at checkout. At no point were we told that alcohol would not be discounted. At checkout, with our airport transfer waiting, we were suddenly informed that alcohol is excluded and were made to pay full price. We had even previously confirmed with another receptionist that our total would be around 4000 TL after discount. This led to a 40-minute argument at 00:30 at night while our driver was waiting. The receptionist and manager showed zero willingness to resolve the issue or follow Hilton’s Make It Right approach. No written policy was shown despite repeated requests. The manager simply said "you should have known." This is unacceptable and offensive. Every other Hilton I’ve stayed at applied the discount correctly. Beyond this, we had daily key card failures (the receptionist told us this was "normal"), stray cats roaming inside the dining areas (one almost fell directly onto my dinner plate which really should be treated as a heath and safety matter), and a generally poor guest experience not worthy of a 5-star Hilton property. This ruined what should have been a relaxing holiday after a difficult family matter. I will be escalating this to Hilton Corporate. Very disappointed. This hotel does not reflect Hilton standards.. .

L5181PAdinas
01-01-1970 02:33

كانت تجريه جميله وممتعه مع النضافه والاستقبال. Aziza very good to rhe room402 amazing clean my room and clean my bathroom clean very well تنضف حلو جداً شكراً ع استقبالكم والتنضيف. .

Magdalena
01-01-1970 02:33

. The hotel was fine, our room was a bit old, with a weird layout and could use a refurbishment, but I do get the sense that this is the case for many of the large hotels in Istanbul. The hotel had a roof terrace that looked great, although we did not have time to visit. The gym was the best hotel gym I have ever seen - really spacious and well equipped. It even had a reformer bed. . .

Saeed
01-01-1970 02:33

Excellent. Every thing was perfect . .

Brett
01-01-1970 02:33

. This property was ideal for our trip. .

doncP1651VQ
01-01-1970 02:33

Well, located decent pricing.. The hotel was adequate with adequate rooms. Room was comfortable, but needed some attention to outlets and switches. Not enough to make us switch rooms. The highlight was Chef Recep who managed morning breakfast. his great smile, accommodating everybody’s needs as they came through, and amazing professionalism made coming to breakfast the highlight of our day.. .