X1393AVsofiat
01-01-1970 02:00
Worst check in. I chose this property for its excellent location near Sabiha Gökçen Airport, which is definitely a strong advantage. However, my check-in experience was unfortunately not up to Hilton standards. I waited about 10 minutes for the front desk agent, Murat, who appeared to be occupied on his mobil phone. At 2 PM, my room was still not ready, and I was asked to wait even longer.
As a Hilton Honors Gold Team member, I was disappointed by the level of service and lack of attention. I truly value the Hilton brand for its consistency and hospitality, and I hope the management team will take steps to ensure a more welcoming and efficient check-in process for future guests.. .
phillipmoll
01-01-1970 02:00
Outstanding breakfast, comfortable rooms. The Doubletree in Moda is still an excellent place to stay, especially the rooms facing the sea. Small quibbles: the customary warm cookie was not offered upon check-in or any time afterward and our laundry was not returned the same day as promised, despite our having sent it quite early. Outstanding: breakfast in the Doubles Restaurant. Great variety and high quality of fruits, salad greens and vegetables as well as typical Turkish bakery items and warm dishes, including soup. If you like a good breakfast, the Doubles restaurant is a fine place to have it.. .
olga
01-01-1970 02:00
. Not really clean . .
Natasha
01-01-1970 02:00
. Good choice for the area, but the hotel needs an update
As a VIP Expedia guest, I was given a nice upgrade to the 9th floor with a great view. The room was spacious, which I appreciated — but it’s clear that the hotel has seen better days. The interior feels dated and is in need of renovation.
You can tell this place used to be top-notch, but it’s aging and could really benefit from a refresh. That said, given the area, I doubt you’ll find anything significantly better nearby. So overall, it’s still a solid choice — just manage your expectations.
. .
mushall6
01-01-1970 02:00
Great Staff.. I had a surgery in Turkey and was staying in the hotel to recover.
The hotel staff were amazing in helping out and giving me the things I needed in a timely manner. An amazing staff member was Manzura.
The food was also good and reasonably priced for what it was. I would recommend staying here.. .
RichardtR2
01-01-1970 02:00
Amazing. The best hotel to stay in Kadikoy, Istanbul. Great view, great food and best staff and service. A lovely lady called Mansura was really helpful and friendly.
Thank you very much and I will be back. .
chrisbG6415WQ
01-01-1970 02:00
Excellent choice on the Asian side of Istanbul. We stayed on the Asian side for the 5 nights we were in Istanbul because we were flying out of the airport on that side (airport code SAW) to Cappadocia for our next stay. We also watched a lot of YouTube videos that made us think that this was the best side and we concur. It may seem counterintuitive as all the famous tourist destinations are on the European side but don’t fret. The ferry system which crisscrosses the Bosphorus Strait has a stop 5 minutes from the hotel and there is a metro stop even closer that runs directly to SAW airport. Both means of transport have minimal cost and you just tap your credit card to enter (we read that the metro costs about 25 US cents! but chickened out and took a private transfer because we had some large luggage). The ferry takes about 20 minutes to get to the pier closest to the Haggia Sophia and all the other major sites (hop on the tram going to the left as you exit the pier or, follow the train tracks for a 15-20 minute walk (or, go straight ahead, like us the first time, and take 45 minutes). Anyway, the Asian side provides a more authentic experience . The hotel itself was very much like the ones you would encounter in the US with typical Turkish flair (it’s lit up with blue lights at night, can’t miss it which came in handy once or twice). Staff members were great and will take care of anything you need.. .
759nadimh
01-01-1970 02:00
Decent but they got wrong all the small details that matter. Ot looks decent. Asked for room cleaning and turned the light on. Bed sheets were clearly dirty, they have not changed them. Ordered in breakfast in the morning, bread was hard and not fresh, two types of cereals were mixed into one bowl. Ask for liquid sunny side up eggs, they came hard and almost burnt. Shower gel bottle falling from the wall. No amenities in the room and bar empty of everything. Spa was nice but not the cleanest showers. Overall reception welcome cold and impersonal but efficient.. .
Essam
01-01-1970 02:00
. I liked the location, the corner room with the panoramic view, being able to communicate with the staff via WhatsApp . .
Etna
01-01-1970 02:00
. I liked the location. The hotel is very near a metro and ferry station. The view to the Bosphorus is great. It is also near many bars and stores, which is very convenient.
I didn't like that they don't provide airport shuttles. I know it's not an obligation, but Istanbul taxi drivers were very mean. . .