Doubletree by Hilton Istanbul Moda

GezenBey
01-01-1970 02:00

First rate hotel at a first rate location.. Just spent a first class three night stay at Doubletree . I can highly recommend this hotel , as Gold member I got an automatic room upgrade to sea view . Although room was small it was very clean , quiet and with a view to die for overlooking Bosporus Straits. Breakfast buffet as others said was very nice with something for everyone. I asked for menemem and chefs made it specifically for me . Service was excellent with smiles all around . Front desk also very friendly always welcoming and asking if there was anything they could do to make our stay more comfortable. I would suggest ignoring negative reviews and staying at Doubletree Moda.. .

kristinakennedy1705
01-01-1970 02:00

Dismissive and disrespectful. As a solo female traveler, I experienced inappropriate questions from male staff, including intrusive personal questions, and dismissive, laughing behavior from bar staff, including a phallic-shaped coffee being served. I also encountered rude behavior from female front desk staff and poor-quality room service food. When I raised these concerns, the team dismissed my feedback and denied any problems. A better approach would have been to take guest concerns seriously, acknowledge discomfort, and improve internal training. Their consistently low review scores suggest these issues may be systemic. @facebook.com/hiltonistanbulkozyatagi @hiltonkozyatagi @HiltonIstanbulKozyatagi #HiltonIstanbulKozyatagi #SoloFemaleTravel #CustomerExperience #HospitalityReview. .

FattieW
01-01-1970 02:00

Nice, modern hotel. My husband and I stayed here for one week for the holidays. The hotel is located on the Asian side of Istanbul. It is centrally located, close to a huge Bazaar, restaurants and stores. The hotel is modern, with 12 floors. We stayed on the 8th floor with a seaside view. Our room was sizable but the bathroom was small; just a bath, no shower. The staff were helpful and professional. Many could communicate in English. The hotel is quite a distance from the Istanbul airport but close to SAW airport. Breakfast was good with a wide spread of options. There are a couple of malls close to the hotel; the Akasya mall and the Emaar Square mall.. .

thomaseV7597BU
01-01-1970 02:00

Not even close to 5 stars.. This is in no way a 5 star hotel, and is not in keeping with the Hilton Brands pedigree at all, more like a 3.5 star if I'm being generous. The Air Conditioning is terrible and ineffective, with no way to adjust from the room, towels were not provided in the room on arrival, there is filming taking place in the lobby of the hotel which takes priority over guests and worst of all, there is a rooftop bar that plays booming bass music nightclub style that drones on until midnight, reception staff found this issue funny when I raised it with them. I cannot think of another 5 star property that hosts a nightclub within it's grounds? Moreover, the rooftop bar is genuinely pretty nice (when there isn't a squad of 6 handymen conducting woodwork and fabrication 2 metres from your table), why on earth is it playing bass music anyways?? The location of this hotel is perfect, and the views over the Bosphorous are second to none, but this is not enough to ever make me stay here again. Improvement required on a serious level.. .

Travel47870186104
01-01-1970 02:00

Service. Senol was very friendly and cleaned the room nicely. Even folded the clothes. Overall very nice Service. Breakfast had a good variety and you can eat until 10:30, perfect for people who Like to sleep Long.. .

L5181PAdinas
01-01-1970 02:00

كانت تجريه جميله وممتعه مع النضافه والاستقبال. Aziza very good to rhe room402 amazing clean my room and clean my bathroom clean very well تنضف حلو جداً شكراً ع استقبالكم والتنضيف. .

868altugs
01-01-1970 02:00

Kadikoy Experience. Superb. Rooftop. Ahmet Bey A True Gentleman and professional Thanks for “dondurmali pismaniye” A great place to stay in Istanbul. .

emptynesterstravelin
01-01-1970 02:00

Amazing Breakfast and GREAT Location ... however.... Why only two stars? Let me start with the positives. Recep was incredibly friendly, and the breakfast was outstanding—fresh warm bread every morning and an unbelievable selection. The location is excellent too. We spent a day exploring the area, walked to Fenerbahçe Stadium, and enjoyed the beautiful waterfront. Plus, prices here are far better than on the European side. The issues, however, overshadowed the good. The front desk staff offered little help, even when it was truly needed. Our room was just okay. The AC only began working on the final day, the refrigerator never worked at all, and several light switches seemed to do nothing. We did have a sea view, but not the view of Hagia Sophia we were hoping for. The rooftop restaurant has a nice view, but the food was mediocre and overpriced. You’re much better off dining in the neighborhood.. .

318belgink
01-01-1970 02:00

Excellent experience each time. Feels like home. I will definitely be back 😍. 2nd time staying at Double Tree by Hilton - Moda, İstanbul ♥️. Both times I had an amazing experience from ALL staff I encountered, everyone is professional, kind & go out of their way to make sure that I was comfortable & assisting everytime I needed it. Concierge was extremely helpful when ever needed, finding my way around venues, transport, local restaurants & cafes etc. Housekeeping was incredible especially thanks to Lovely Manzura 🙏🏻🫶 she’s a trooper.😊 Room service was delicious ever time. Buffet breakfast food & service was fantastic Thanks to all staff, floor managers & special thanks to kind Recep Chef 🙏🏻. Location is the best, close to ferry boats, Dolmuş, busses, nostalgic Tram right at the door, shopping , cafes, restaurants etc., all walking distance 😍. I would definitely be back and would recommend it to anyone looking into Double Tree by Hilton Moda, Istanbul 🙌😍.. .

X1393AVsofiat
01-01-1970 02:00

Worst check in. I chose this property for its excellent location near Sabiha Gökçen Airport, which is definitely a strong advantage. However, my check-in experience was unfortunately not up to Hilton standards. I waited about 10 minutes for the front desk agent, Murat, who appeared to be occupied on his mobil phone. At 2 PM, my room was still not ready, and I was asked to wait even longer. As a Hilton Honors Gold Team member, I was disappointed by the level of service and lack of attention. I truly value the Hilton brand for its consistency and hospitality, and I hope the management team will take steps to ensure a more welcoming and efficient check-in process for future guests.. .