746cathrinew
01-01-1970 02:00
Needs honesty and renovation before deserving 4 stars - avoid this hotel. We stayed at Hotel Pavillon Monceau and were extremely disappointed. The photos and descriptions on the hotel’s own website are misleading and do not represent what you actually get.
– There was no real concierge, even though it’s listed as one of the hotel’s main facilities.
– The so-called “piano bar” doesn’t exist – the management later admitted the piano in the lobby is only decorative and said they would update the website to avoid further confusion.
– The room was much smaller, darker and older than the photos online, and it smelled strongly of cigarette smoke when we arrived.
– The walls were so thin that we could literally hear people using the bathroom in the next room.
– The pipes made loud noises throughout the night, and we barely slept.
– The staff member at check-in said it was his second day, and he clearly had no training or understanding of basic guest service.
When we contacted management, they apologized and admitted that parts of their website were misleading, but refused any refund or compensation — only offering a “discount on a future stay,” which is pointless, since we would obviously never return.
It’s also difficult to understand how this hotel maintains a four-star rating. The overall condition, comfort and service level were closer to a two-star property.
We are sharing this review so that future guests can make an informed decision. Paris has many wonderful hotels — sadly, this is not one of them.. .
StineSivertsenClaus
01-01-1970 02:00
Nice area and great hotel. Very nice area and a great room with twin beds.
Beautiful bathroom, and friendly staff.
Check in and out was easy.
Great place. .
gretelstallings
01-01-1970 02:00
Perfection. Lovely hotel in a wonderful area of Paris
I've been here multiple times and would come again for another stay my next trip
Staff is helpful and very friendly
Merci. .
llO9706BE
01-01-1970 02:00
8/10 Very Good. Nice Hotel in Midtown Paris, 18th Arrondissement. Very Clean, can be abit noisy if you are staying on the street side. We found the femaie staff abit stuck up, the male staff was very friendly and helpful. .
mariannoellead
01-01-1970 02:00
Stay at Pavillon Monceau Hotel. We stayed in a Family room which consists of 2 connecting rooms - 1 Queen room and 1 Queen + Sofa Bed. it was perfect for our family of 5 and spacious as well. it was very convenient too as it was on L1, so we could just take the stairs down to the lobby for quicker access. There is also Franprix just across the street so if you needed anything, you can just pop by. . .
KHALID
01-01-1970 02:00
. Nice hotel! Nice staff! Nice area! And nice neighborhood!. .
costinvoicu
01-01-1970 02:00
Nice holiday. Very nice stay. Quiet area. easy access to bus and metro. Friendly staff. Clean rooms.
Close to the hotel a lot of places for breakfast and restaurants.
. .
xyang911762
01-01-1970 02:00
business trip in Paris to stay in the hotel. Overall, the experience to stay in the hotel was quite pleasant. I would suggest that the hotel should provide creamers as drinking coffee such creamers.. .
beezyonthemic
01-01-1970 02:00
recommend!. Very nice hotel, not too far away from attractions if you’re up for a walk. Easy access to metro also and not as busy as other quarters. Highly recommend hotel pavillion Monceau!
Only marked down as their was hair in my patterns towel, these things happen however I wouldn’t let it put you off. . .
Patricia
01-01-1970 02:00
. Die Zimmer sind sehr, sehr klein. . .