Hotel Louvre Saint Honoré

Annick
01-01-1970 02:33

Bad. Nothing. Staff.

306jayak
01-01-1970 02:00

Do not stay here. Do not waste your time staying in this hotel. It’s absolutely not worth 4 stars. 2 of us stayed n this hotel for 3 nights. Upon checking in, we were told we were to pay a €150 deposit, a fee which was not mentioned in the fee list or any of the small print. Only a tax payment of €8.45 per person per night was mentioned, which equalled €50.70. The following statement is printed on the additional information: “The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.” A fee as ridiculous as €150 should be stated clearly upon booking. We were told this deposit is refundable upon room check after checking out, however this was not refunded to me, even despite contacting the hotel week ago. Our room was incredibly cramped and the bed was uncomfortable. The safe also didn’t work, we attempted several times with no luck. However, the worst part of this room had to be the outdoor communal area just outside our room. We were staying on the ground floor and had a door which opened to an outdoor communal area, shared by other members staying in the hotel who could access this area by a spiral staircase. However our main concern was this space could also be accessed by members of the public as there was another door which opened straight into reception and was unlocked every time we checked. Anyone could walk into the lobby and be able to access this space if they wanted to. This is incredibly unsafe, especially as our door was tricky to lock and led to a restless first night. The main attraction of this already questionable hotel was the bathroom. The bathroom door is a sliding door and when sliding ours across, I noticed the lock didn’t close. I came back outside to find the actual door didn’t fit into the doorframe and there was no way to close the door. On several occasions, the door slid open on its own when using the bathroom, an absolute horrifying invasion of privacy. But the worst of it was the toilet flush. On the second night, the flush on the toilet became stuck and the toilet was constantly flushing so it became unusable. I reported this to the woman who was on reception, who appeared to be online shopping and talking to a friend on the phone when I came. She was incredibly unbothered and dismissive when I reported this, giving me a “what do you want me to do about it” attitude. She told me she “didn’t know when the man would be free” and left it at that. When we returned to our room a couple of hours later, someone else was on duty at reception. The issue had not been resolved and I spent 2 hours fixing it myself. No one at reception asked us if our toilet had been fixed and no one came to our room to help, it was clear this incident had not been reported at all. Following all these issues, I contacted the hotel by email a week ago and have received no response. The lack of communication speaks volumes about this space. This hotel is not worth the expense and the pictures are incredibly deceiving.. .

SKBB10
01-01-1970 02:00

Paris Trip. The hotel is in a great location. The staff at reception were friendly and the hotel is clean and comfortable. My only criticism is that the water in the shower does not get hot. It is lukewarm at best and when it is 2C outside a nice hot shower does help.. .

Villano
01-01-1970 02:33

Exceptional. . .

Vicky
01-01-1970 02:33

I would definitely stay here again!. Great location, friendly staff, clean room and fabulous breakfast,. .

Gail
01-01-1970 02:33

Exceptional. . .

Egor
01-01-1970 02:33

Superb. Great location, comfortable bed. You can hear your neighbors - soundproofing isn’t great. The shower is leaking.

Kim
01-01-1970 02:33

Good. . .

herbiethelamb
01-01-1970 02:00

An ideal place to explore Paris. Very friendly and helpful staff. Excellent location for cultural activities as well as culinary adventures. The lady GM or Hotel Director still finds time to greet the guests and has a friendly word with them. And the rooms are clean and offer everything you need if you come to Paris for Paris and what it has to offer and not for a wellness holiday in a health spa. I will definitely return.. .

H6349NVnicolal
01-01-1970 02:00

Great stay! Book confidently.. I was in Paris for a short business trip. If you travel for work or tourism in the very center of Paris, this hotel is perfectly located. All the landmarks in the central arrondissements are within walking distance, and there are plenty of subway stations nearby. The hotel itself was very comfortable, clean, and the staff was very welcoming and helpful. It’s an excellent choice for a short trip.. .