Phosphorion Hotel

Verified traveler
01-01-1970 02:33

. great location , breakfast small and nice buff from mado cafe hotel entrance same as mado cafe entrance with small reception note: if you are looking for quite stay .. dont choose this hotel because the area very croud and busy 24 hours .. this is Serkici :) فندق أكثر من رائع مع بوفيه فطور متنوع وصغير من كافيه مادو له مدخل مشترك مع كافيه ماده من يبحث عن الهدوء والاستجمام لا انصحه الاقامه في هذا الفندق لانه موجود في أحد أكثر الشوارع حركه في سركجي اسطنبول. .

Mehmet Özdemir
01-01-1970 02:33

eşimle sekiz günlük muhteşem tatil.. phosphorion hotel,lokasyon temizlik oda konforu alakart kahvaltı ve profesyonel çalışanları (ferit,bayram,sadık,ziya) ile hizmette kusursuzdular.Beş yıldızlı bir hotel ayarında.Sekiz günlük tatilimiz boyunca ben ve eşim çok memnun kaldık.. .

Akram6089
01-01-1970 02:33

Bad hotel, good location . I have booked this hotel for five days, but I hade to stay for three days only due to many reasons: the hotel bed is uncomfortable, the room is poorly furnished. There is no lobby (you have to enter through MADO restaurant entrance). . .

yerffejf
01-01-1970 02:33

RIPPED OFF. DO NOT PAY IN ADVANCE. THEY WILL TAKE YOUR MONEY BUT RIP YOU OFF. We had originally booked (and paid) for 2 deluxe rooms at the Phosphorion Hotel in 2020 via booking.com paying over £500. However, we were unable to travel due to due to covid restrictions. After speaking to the general manager (Fareed) via WhatsApp it was agreed we could move the booking forward to 2021 or 2022 and pay the difference in any subsequent price increase. We contacted the Phosphorion in 2021 with our proposed dates for 2022 and spoke to Jamal. He got the manager to call us back and we agreed a new booking for 4 nights in September 2022. We emailed a few months before travel to advise only 1 deluxe room was needed as our friends were no longer able to travel (and accepting there would be no refund for that room), and that we would be arranging out own airport transfer. We even emailed 48 hours before travelling just to remind them that only 1 room was required – despite paying for 2. Having travelled over 2000 miles, we arrived exhausted at the hotel late in the evening. To our horror they denied that there was a booking for us and they had absolutely no rooms available! The receptionist said she could not accept our ‘evidence trail’ print out, and refused to contact her manager. She even suggested we set off on foot to nearby hotels to see if they had any vacancies (as we had not yet arranged a new SIM card for our phone). After telling her that was not an option the lady then agreed to phone around for us and after about 30 minutes was able to book us into another hotel, but in another area (we would have never managed this on foot). During this time, we obtained a SIM card from the hotel and we gave the number to the receptionist, requesting that her manager contact us in the morning. We never heard from him. A very kind man in reception overheard our predicament and took us to our new hotel We ended up paying a further £420 for the new Hotel. It was a very stressful and upsetting experience. I would strongly suggest that you DO NOT BOOK THIS HOTEL. THEY RIPPED US OFF BY OVER £500 and denied any knowledge of the booking despite having our print out documents. They are dishonest, liars and thieves.. .

Majed
01-01-1970 02:33

فندق رائع. الموقع رائع والاستقبال مثالي جدا ومواظفين الاستقبال بشوشين ورائعين وخاصة فريد كان متعاون معي جدا وسوف احجز فيه كل مرة اسافر فيها لاسطنبول. .

4cParadise
01-01-1970 02:33

3 night stay . Although the rooms are in desperate need for updating we saw it simply as a bed! It’s clean and ideally located for tram station and ferry and taxi outside the door so be warned it’s noisy! Its couple of minutes walk away from the grand bizarre and good places to eat not restaurants but more like cafes. the hotel staff are amazingly helpful and without them we would probably checked into somewhere else, but location and value for money it gets an ok from us . .

mohammedq161
01-01-1970 02:33

Highly recommended hotel. Very clean and comfortable hotel. The Staff are very much helpful, friendly and welcoming, many thanks to everyone (Fred, Zyia, Bayram, and the other 2 front desk guys I cant remember the names also MADO team) who tried and did their best to make our stay enjoyable! Location is opposite Serkci tram and close to all major sites and great for walking around the lovely merchant lined streets. Would go back in a heartbeat!. .

Zlatan_Sabic
01-01-1970 02:33

Simply perfect, great WI-FI. There are few hotels in the area that could satisfy traveler's needs such as Phosphorion.Personally, I've been to 4 or 5 hotels in the area and I would always go back to Phosphorion.Perfect location...tram station 5 meters, ferry harbour 50 meters (heading to Asian side - Kadikoy, Uskudar etc.), railway station 100 meters...You can reach Sultanahmet Grand bazaar in just few minutes with a tram...Egyptian bazaar (MISIR CARSISI) is 5 minutes walking from the hotel... Very very helpful and polite staff, excellent wi-fi coverage, excellent breakfast...simply perfect!. .

LianaBucharest
01-01-1970 02:33

very beautiful hotel , very good location. This is a very beautiful hotel, newly and beautifully decorated in an ottoman way, , beautiful furniture, bathroom, and everything, very clean, good breakfast and good, polite and helpful staff service (especially Zyia who was really helpful). extremelu good location right in front of Sirkeci train station and tramway station and Marmaray station, many many restaurants around the hotel. Beautiful Bosphorus views from our room. Good quality sleep with the closed windows, good air con. Restaurant Mado at the first floor is not very good and a bit more expensive than others just around the hotel.. .

Verified traveler
01-01-1970 02:33

. The hotel is not as it was before. Lobby is no longer there only one desk for check in and the space is shared with Mado restaurant. There is one left and busy all the time and you need to wait for 5 to more minutes sometimes. Breakfast very limited .requested late check-out and was given nothing not even few minutes. I will not reserve in this hotel anymore. .