Kyriad Paris 13 - Italie Gobelins

Mabel
01-01-1970 02:33

Okay stay. The room is generally clean and tidy, just a bit small but it's Paris. The only thing is...there is no air conditioning in the room and it's July.... .

Z6004NFolafg
01-01-1970 02:33

No customer care - in case of issues very unprofessional handling, better avoid this hotel. Poor customer orientation, Management just attentive on bad reviews but not on real customer care - booked and had to cancel due to accident, hotel chargef 1400 Euro without offering any mitigation whilst re-selling the room. Free of charge cancelation thirteen days prior arrival was not accepted as it should have been 14days in advance - the rules are the rules...dear customer 'not' friendly Management .And beside, communicating only in French as you did not like the topic , demonstrates to me that customer satisfaction is not in your DNA! On all my trips through the world, with here and there smaller and bigger problems with hotels & bookings, this has been the worst ever hotel experience and the least customer oriented hotel & Management ever met.. .

Tiana
01-01-1970 02:33

Great Stay. Great and friendly service thank you !. .

Antony
01-01-1970 02:33

Clean, simple hotel close to the Latin Quarter. . Nice hotel, only a 10-15 minute walk from the edge of the Latin Quarter. Room was small, though not too small, and the beds were comfortable. We were in a room next to the lift but never heard it once. Only "complaints" was that the bathroom window leaked slightly after an extensive period of highly intense rain, (this rain water did spread slightly on the bathroom floor but not enough to ruin our stay) and that we had to keep re-logging into the wifi-a minor issue and one that we could more than live with.. .

Heather C.
01-01-1970 02:33

perfect for my needs. I wanted to be close to a train station for my departure and this hotel worked very well...quiet, clean, perfectly adequate for the needs of a single person. I will recommend it to friends who may have the same requirements as I. .

David
01-01-1970 02:33

Rugby weekend . Well received on arrival. All was ready for us. Rooms comfortable and my bed v much so. Good facilities. Good breakfast and good value. Helpful staff all round. V handy for Metro at Place D'Italie. Good bus routes nearby. 10min walk to lovely Rue Mouffetard. Reception manned all time which was v good. Would certainly come here again . .

Ivana
01-01-1970 02:33

Comfy, good location, but needs upgrades. Room size was decent for Paris, bathroom size was ok but getting in and out of the shower is not the easiest if you are not small and slender. Nice hotel, friendly staff, good location, comfy bed but it needs an update (get rid of the wall-to-wall carpets!). Air conditioning is also an issue; it is controlled centrally and turned off between 9 pm and noon...it can get hot in the room.. .

Nicole
01-01-1970 02:33

Large comfortable room in nice area. Nice large room with big bathroom. Located in latin quarter, a safe feeling area with a 10-15 minute train ride to most sights. Staff were friendly and breakfast was a good buffet for 9 euro.. .

trong
01-01-1970 02:33

. Too small that there wasn't a fridge in the room. The bed/mattress sinks in the middle made it hard to sleep as a couple. . .

Verified traveler
01-01-1970 02:33

Pleasant hotel in good area.. Hotel staff very friendly and helpful. Nice room, if a little small. Very comfortable bed. Facilities for making tea and coffee. Small ensuite. No air-conditioning, but opening the window was sufficient to keep room cool. Room for leaving baggage in on last day was very useful.. .