lauralN2879JY
01-01-1970 02:33
We definitely recommend. Ever since we arrived we felt very well looked after. Whenever we needed a little help that was kindly given with no questions asked. However I would like to focus on Miray, Selim and Yaman for an amazing customer service. They always went above and beyond. They really tried they're best to understand as much as they can and that shows a great level of communication, empathy and willingness. I believe this is very important for all the people who arrive from all parts of the world. The chef also, very well balanced food, I can feel and tell there's plenty of love and creativity in it. As well as the blonde hoisekeeping lady that looked after us. She was very keen and lovely, made us feel very at peace... Overall I would definitely say this place is worthy of 4 stars and a little bit more, purely for those 5 people we got to know a little. Thank you so much✨️ Laura & Albina. .
Adam
01-01-1970 02:33
Will be visiting again.. Breakfast was a very varied spread with many tasty local dishes.
Room was clean and presentable.. Wifi kept cutting out and so TV streaming was difficult but you’ll likely be exploring the city each day and not watching TV so not a major issue.
Bed sheet was a little rough and thin..
Paulina
01-01-1970 02:33
Superb. The staff is very helpful. Murtaza contacted me after booking and was especially kind to assure me that there was no problem with early check-in. I thank him very much! As promised, they accommodated us to another room that had two beds, as we preferred. The room was clean and well heated in the cold and rainy season.. .
Kerem
01-01-1970 02:33
. From the moment I stepped into The Nirvanas Hotel İstanbul, I could tell I was in good hands. The atmosphere was calm and refined, and the staff made the entire experience feel effortless. Everything was clean, well-maintained, and thoughtfully designed — a true reflection of quality.
What really made my stay memorable was the human touch. Mr. Caner deserves a special mention for his exceptional support and genuine kindness. It’s rare to come across someone so attentive and dedicated. He made sure I was comfortable, informed, and always welcomed.
This isn’t just a hotel — it’s a place where service feels personal. I’ll definitely be returning, and I wholeheartedly recommend it to anyone visiting İstanbul.. .
Svetlana Konobella
01-01-1970 02:33
. Нам все понравилось: уборка комнат, компетенция администраторов, сотрудники бара и вечернего ресторана всем огромное спасибо. Особо хочу выделить работу Muhbet, ее внимание и заботу о посетителях в ресторане для завтраков. К ней всегда можно было обратиться за помощью, поскольку у нас особый режим питания, но всегда с ее участием находили все, что нам нужно. Очень ей с сестрой благодарны. Так же балгодарны двум другим сотрудницам ресторана для завтраков, они были улыбчивы, внимательны и быстры в своей работе.
До следующего раза.. .
SHAFA
01-01-1970 02:33
. Хочу сказать большое спасибо коллективу отеля за прекрасный отдых! Мы чувствовали себя как дома. Всё понравилось: от удобного номера до отличных условий для релакса.
Каждый день начинался с вкусного завтрака, а продолжался плаванием в бассейне и посещением хамама. Идеальный режим!
Но больше всего запомнилась душевная атмосфера, созданная персоналом. Miraysu hanım, вы — волшебница! Ваша улыбка и готовность помочь не оставили нас равнодушными. Вы — лицо безупречного сервиса этого отеля!
Обязательно приедем ещё и будем советовать ваш отель друзьям.. .
Anil
01-01-1970 02:33
. Çalışanlar kibar, odalar temizdi. Kahvaltı yeterliydi. Yataklar rahatsız duvarlar çok ses geçiriyordu. . .
Ryan
01-01-1970 02:33
Business traveller to Atatürk Airport. It was a convenient location for the Atatürk airport.
The room was a very good size.
Transport was arranged to and from SAW and IST.
The room was clean.
Breakfast was good.. The area surrounding the hotel is noisy..
Zehra
01-01-1970 02:33
. İnanılmaz kibar ve güler yüzlü çalışanları mevcut. . .
theresa
01-01-1970 02:33
Lovely stay. Staff were very nice and helpful. I know i was in turkey. But a lot of British use the hotel and more choice other than Turkish food would be nice, the food offered was fresh, we only stayed one night..