Maria
01-01-1970 02:33
. They canceled my contracts for one night stay. I hope they do not take the money from my credit card. I was really upset besause was hard to find another hotel . I taught booking with Hotels.com will be secure but as a turist was the worst. So nothing good to say.. .
MOJ-KARIMI
01-01-1970 02:33
not good. It has nothing good , just good access to city center, public transport and shopping.
The first impression was bad specially the receptionist guy who did not even say hello, not speaking English.
Very small room that could be much cleaner.
The breakfast service was poor , full of empty dishes of different stuff.
Anyway it is not what you see in photos at all !. .
ahmedh418
01-01-1970 02:33
Good Location Hotel. Good location hotel in downtown Istanbul , only 5 mins to reach the Aksaray Tram Station and go to all Istanbul landmarks , good breakfast and very good and helpful staff , it's good hotel for Short stay :). .
Verified traveler
01-01-1970 02:33
Istanbul la magnifique. vraiment été un séjour bien
hôtel bien dans son emplacement
personnels serviable. .
Seyyah85
01-01-1970 02:33
Good location and comfortable hotel. We stayed at Aspalace Hotel from 25 Dec 2015 - 1 Jan 2016. The hotel is ideally situated very close to the Aksaray Metro station in a safe area with plenty of shops around. The wifi was fast and reliable. The room was small but clean and comfortable and was always warm despite the cold weather. The blonde lady at reception (Didn't get her name) was very friendly and helpful, and offered us advice on getting around and gave us ideas for New Years eve. She also was happy in supplying us with cups to use in the room and allowed us to fetch hot water from the kitchen any time we needed to. The young boy working at the hotel was friendly and helpful as well. The gentleman at reception was neither friendly nor helpful, and we witnessed him shouting at some Arabic speaking guests. We did not include breakfast in our hotel stay but we tried it one morning and we were highly disappointed. There is not much variety and the coffee, tea and juice did not taste good at all. Overall, the hotel was comfortable, clean and ideally located.. .
Tulipa07
01-01-1970 02:33
Good location. The location is really good: 2 minutes walk from the tram which takes you anywhere in the city (3-4 stops) or 20minutes walk from the main touristic attractions.
The staff was always helpful, breakfast had a lot of variety (continental breakfast with many Turkish dishes too) and the room was very clean.
The only downside is on the size of rooms - very small. We booked a double room with an extra bed and there was barely space to walk or put our luggage in. The next day, we requested for a bigger room and it was OK if we'd fold in the extra bed every morning. The extra bed wasn't comfortable at all and very old.. .
352lync
01-01-1970 02:33
Our first visit to Istanbul. We booked online. The room was tidy however there was a very strong cigarette smell though we had asked for a non smoking room. We had a comfortable bed, opened the windows all day on the second day and the rest of our stay was pleasant. The staff are helpful especially Hale who welcomed us on arrival. It is close to the tramway, virtually a 5 minute walk. Our first night was uncomfortable but the other 4 nights at this hotel was fine. It is a very busy wholesale district and can be noisy. The staff were very helpful and the young man who looked after the breakfasts was always very pleasant and polite.. .
loonytoon911
01-01-1970 02:33
A clean and affordable small hotel. This is a nice small hotel situated quite near the sightseeings. There is access to public transportation (tram, buses) or someone could walk.
The hotel is quite small and the room we had very small. Yet, it was clean and recently renovated. There is wireless Internet access for each floor, but unfortunately it was not working on our floor. I informed the staff at the reception about this, but until our departure the issue hadn't been resolved. There is some noise from the nearby roads, especially in the mornings, which could sometimes be annoying.
The staff is very friendly and helpful. They responded eagerly to each of our requests, giving us information.
The breakfast is decent, although nothing spectacular. The highlight is the stuffed pancakes with white cheese. They are absolutely fabulous.
If you plan to go by car, bear in mind that there is no hotel-owned parking place; you either leave the car in front of the hotel on a very narrow street during the weekends, or a staff member can take it to a private parking space nearby during weekdays. The latter of course comes to a cost.. .
sunnyj19
01-01-1970 02:33
Good Staff and location. though my stay was brief on 15/10/14, but the staff is friendly and very well located near grand bazaar, just 2 min from tram station which connets you to everywhere. rooms are small but thats a price to pay for good location. shopping around the hotel is good as its all wholesale market. the lady at the counter would help to get very cost effective transporation. the breakfast needs to be a little more properly organised.. .
VenaN_13
01-01-1970 02:33
Good Hotel if your going to spend all your time outdoors. We came on a Sunday, so most of the cleaning staff were off, the rooms weren't clean, the staff were really friendly and they helped us around.
The sheets had stains on them, they came in and arranged the sheets, but they never changed them.
The breakfast buffet wasn't good, it didn't have any variety.
The staff were really friendly and helped us around.
The hotel's location was FABULOUS in the middle of AKSARAY next to the tram, 2 bus stations and the metro station.
The WI-FI was really poor in the rooms and kept disconnecting all the time.. .