Hotel Nizza Roma

Kevin
01-01-1970 02:00

. Friendly staff. Close to many places.. .

Jonathan
01-01-1970 02:00

. I arrived and the AC was broken and there was a fan in the room instead. never told about it at the desk and need AC. the shower as so small to used, Ants in room,and the area around the hotel is not safe, Was approached during time leaving or arriving at hotel. Not safe to stay here. I called Expedia and let them know what was happening. They called the hotel, and spoke to front desk manager who authorize refund and I was instructed to check out in the AM and get a refund for the remaining two nights. Expedia instructed me to checkout in the morning and reserve a different hotel, and I would get a refund. I Asked all the questions and reconfirmed several times because the cost per night was high for this awful place. After checking out and go to a new reservation, Expedia did not send the confirmation they promised so I called them and this person call the Hotel again after I already did all of that with the representative the previous night. All of a sudden someone from the hotel said it was a nonrefundable reservation and that they had plenty of cameras for security. I was already checked out and made a new reservation through Expedia at expedia's instructions and expedia spoke to the Hotel while I was on the phone with Expedia. So I was out over $160.00 had to move and did not get a dime back. Spent hours on the phone with Expedia and now I am now disputing the charge. The hotel wants to force people to stay in their rooms with broken AC and Ants,no proper shower. .

D946AMbethd
01-01-1970 02:00

No air con in euro heat wave. A perfectly fine hotel if there is not a euro heat wave - Rome hit 37° and the rooms don’t have air con. The rooms have a mobile “air con” unit that do not work. I lay awake at night with a wet towel over me in order to cope. It was unbearable and I was reflecting on my life choices with booking this hotel. Breakfast was available but we didn’t partake. Close to the train station which was good.. .

Penelope
01-01-1970 02:00

. Room was dated and basic but ok apart from no air con. Breakfast was ok but there was always something we had to ask for - spoons, knife bread, milk. Reception staff were very nice and helpful. . .

John Paul
01-01-1970 02:00

. Need to work on the electricity. . .

Yoshifumi
01-01-1970 02:00

. Good location for central station and many ancient architectures.. .

B2529SFnickc
01-01-1970 02:00

We will be back. We have used this hotel a few times now and every time we have had no complaints. The staff are really friendly and helpful. Ok it’s a old now and probably could do with a paint job but I found the rooms clean and tidy. We will be using the hotel again has we come to watch the football 3 to 4 times a season.. .

Donavan
01-01-1970 02:00

Health hazard run!. Very horrible hotel! My lady and I did not sleep well for the entire trip. The hotel is old dirty and run down, nasty stained linen, very uncomfortable single beds joined together to create double bed, it keep moving aprt making it very impossible to get rest. There were bugs in the room bitting us as the windows don't shut. All the smoke , noise and dust from the streets entered in our room. MouId in the room as well, the iron provided Looked like a toy, there was only one outlet in the room to use to chatge of iron. This is was the worst hotel horrible. The unprofessional service they provided was unbelievable, even when they were emailed by hotel.com about our concerns the overlooked everything not once did they ask how our stay was. When we checked out I was so happy this nightmare was over. I felt like I was homeless due to the conditions we stayed in.. .

Camper42993918072
01-01-1970 02:00

Excellent location, great value for money! . I feel I have to share the fabulous experience we have had with our daughters here the past three days. I booked this trip and hotel as a surprise for my husband's 50th birthday, and to be honest, after reading all the horrible reviews, I regretted having made a reservation here. Boy was I wrong. This hotel is literally just around the corner from the huge central station (trains and busses) in Rome, a place full of shops and restaurants, pharmacies and (tip!) a great bookstore with tons of books in all languages. As you'd expect from ANY station in Europe, there are always fishy things going on at night, and many people of all sorts gather to drink, do drugs, and pick pockets.. If you are aware and careful then the four minute walk between hotel and station should be fine. The staff is lovely, the rooms have wonderfully high ceilings and great beds, our sheets looked brand new, towels were sparkling white, windows opened up to the buzzing streets below, smart tv showed us anything we wanted. Bathroom was perfectly clean, little bags with schampoo and soap were offered, (bath)shower was even better than at home! The breakfast wasn't extravagant, no, but it was there and free of extra charge. You can go elsewhere if you have specific needs for a wholesome morning meal, but here you received yummy delights (cakes, viennoiseries), coffee, yoghurt, cornflakes, white toast, standard cheese, mortadella and ham. (Bring your own veggies if you can't live without them for a few mornings, there are plenty of supermarkets and/or places to eat in the area). All in all please don't hesitate to give this hotel a chance, either they have made major improvements to fix up the place since last year (granted it's still a bit dated but seriously; for this price who cares, as long as it's clean and everything works..?!) or perhaps the previous reviews were made by people who got unlucky with heating, plumbing or hot water (NB: we stayed here end of Jan so can't comment on AC). Speaking for us, we had the best holiday ever in Rome, and this hotel played a big part in the plan and we are very satisfied with everything, so a big thank you to Gabili, Bruno, the lovely dark-haired lady in the kitchen, the cleaners (who btw cleaned/refreshed/replenished daily) and everyone else who worked hard to make our experience so great. Mille grazie, see you next time!. .

Gladys
01-01-1970 02:00

. Great place . .