Impero Hotel Rome

Antonios
01-01-1970 02:33

Exceptional. Very well trained staff can immediately solve any problems. Breakfast has very few fresh items. .

Leslie
01-01-1970 02:33

Very good. Lack of tea making facilities for a morning cup of tea however location was excellent. .

Mark
01-01-1970 02:33

Great hotel within walking distance of main attractions. We loved our stay! Staff were super friendly and the hotel was 20/30 mins walk away from most of the big attractions. Close to Termini station.. .

Expedition691053
01-01-1970 02:00

Not Recommended. I work in the tourism and hospitality industry, and the most important detail here is the service and experience the tourist can have anywhere. It was my first time in Rome, Italy, and I came with family members, a total of 7. We entered the hotel, and my sister asked the person in the reception area if they had available rooms. Well, my sister said, "Good afternoon," the woman in the reception area started to say no, even though my sister had not completed a sentence. I told the woman I had scrolled the internet and saw available rooms. The woman continued saying they were fully booked but with a terrible attitude. I asked her if she knew if the other hotel beside them had room availability, and she told me that the other hotel was small and unavailable. It is okay if she wants to sell her hotel, but do not lie; tell me you need to review it with them. So, as I am a curious person, I went to the other hotel that is not related to the first one. The woman at the reception was amazing to us. She found room for us, and the rooms were clean and pretty. I asked her about an electronics store because I had lost my mobile charger, and she gave me one charger to use during my stay. That is the difference between a bad and a good experience.. .

Karapetyan
01-01-1970 02:33

Nice stay. If you need to be closer to the Termini station then the location is perfect.. .

Yusuf
01-01-1970 02:33

Superb. . .

Simeon
01-01-1970 02:33

Exceptional. Perfect location and service!. .

Оксана
01-01-1970 02:33

Medium. Location. Old bathrooms.

SofiaGoncalves
01-01-1970 02:00

Great hotel and location. We got an room upgrade which was nice, the towels were changed in a daily basis. The breakfast was very good but with few options for milk intolerant. The location was top, since it’s close to Piazza Della Republica and Termini. There are many nice restaurants nearby.. .

Gwyer
01-01-1970 02:33

Would definitely recommend as it has a good location and very friendly staff! Be wary of location. Very friendly staff, they kept our room key during the day and kept our luggage at the hotel after we checked out, so we could stay in Rome until our flight without carrying heavy bags. Nice interior, decent sized room. Room cleaned everyday if wanted. The location is good, as it is near Termini Station, and a twenty minute walk from the Trevi fountain/Spanish steps, and about roughly 25-30 minute walk from the colosseum. Lots of restaurants nearby and an opera. Would definitely recommend as a good place to stay. The hotel couldn’t help this, but there was a lot of homelessness in the area, and graffiti on walls. We still felt safe as there were lots of people in the area, but just wary as there were beggars too. My friend had her bag stolen in a McDonalds while we were eating, but stealing is a problem all over Rome, so not just that area specifically! The front desk gave us helpful advice on when to contact the police..