Murad
01-01-1970 02:33
Wonderful stay with excellent buffet variety. Our stay at Lalila as a family was great. The hotel is beautifully set up and close to many shopping areas and restaurants. The rooms are nice, the place is clean and hygenic and the food is amazing. We loved how dinner buffet was different each night and the breakfast and lunch buffet were so good too. They had something that everyone could it. I was able to book bali massage and I highly recommend it. My massage was done by Suri and she was so good that without any conversation she was able to find out the knots and tension points in the body and did her best to relieve them. She was also accurate in guessing some of my medical conditions just on the basis of the massage. It was worth it.
The only thing I wish was better was the presence of free wifi considering it is an all inclusive hotel. Also our bathroom didn't have a lock on it, not sure why though, I thought maybe it was part of the hotel design.
Also please note parking is difficult especially in the high season periods we had to park our car at least a 7 min walk away from the hotel on the street.
Overall it was a good experience, will recommend and come again. .
Richard
01-01-1970 02:33
. Holiday very clean and tidy staff excellent we went for 7 days and added 4 additional 4 days. . .
Shaanwhaz
01-01-1970 02:33
Great location / Great service !. Absolutely amazing, the hotel couldn't be more helpful. Highly recommend, amazing location !. .
Seonaid
01-01-1970 02:33
Short Pre-cruise Stay. Rooms nice enough, poor storage though. Rooms with balcony on street side are noisy. Food not great, all inclusive drinks very poor. Entertainment very poor. Music round pool aimed at younger audience even although most of guests were 50+. Noise from hotel next door is ridiculous furing the day. Hotel is surrounded by other hotels/buildings so feels very claustrophobic. Would not choose to stay here again or recommend.. .
Sevgi
01-01-1970 02:33
. Staf good
Property good
. .
Seyda
01-01-1970 02:33
. Personnel accueillant et aimable. Endroit propre et nourriture excellente et diversifiée. .
Verified traveler
01-01-1970 02:33
. Fab!. .
Verified traveler
01-01-1970 02:33
Good hotel, poor management and additional charges. The hotel is very clean, in a great location with large rooms and a good size balcony.
We had a pool view which appears to be the best. Other guests told us that their rooms with a road view or side street view were noisy.
The pool was quite cold and there were sufficient sunbeds for everyone, but I would expect both to change during the summer months.
The food was buffet style for breakfast, lunch and dinner. There is something for everyone, but the quality is as expected for a buffet, and we chose to eat out most evenings. The drinks were of cheap ingredients with additional alcohol required.
The service was generally good, with attentive staff. The bar staff, waiters and cleaners were all polite happy and helpful, although at times there were language barriers.
Unfortunately, the management staff were far less attentive, helpful and considerate, and at times rude. Most notably the blonde female working at the reception. We had a difficulty with the electricity being turned off in our room to which she responded 'I had similar in my house', without any explanation nor apology. We had an issue were our taxi to the airport did not arrive, and received no assistance from this same woman, in fact she appeared to be defending the taxi company who did not show up in the correct taxi.
WiFi, use of an iron or a safe are all incur additional charges. The WiFi is frustrating and logs you out every so often.
Guests are mainly families, couples or friends from the UK.. .
Nadide
01-01-1970 02:33
. We were at the hotel mid August 2024. The staff is super helpful and friendly and is always going the extra mile. The Beach is behind the hotel and reachable within 2 -3 minutes. The beach is okay, lot of bars and activities e.g. flying fish (not free). The beach itself is clean but not a sandy beach. The pool is clean and nice, I think the size is medium. At the pool is a bar with drinks and snacks. . .
jasmine
01-01-1970 02:33
Nice hotel in great location. Stayed here with my friend for 5 nights, our first time to marmaris
Ideal location, right near the beach, bars, resteraunts and water park
Very clean, maids changed sheets and towels etc daily
Osman and Yasin very friendly and welcoming
Pool area clean and never had a problem getting a sun bed
Food wasn't great, I usually ate at the snack bar in the day time and go out for food in the evening
We had a bronzing Turkish bath package at the spa which was one of the highlights of our holiday would defiantly reccomend
Overall excellent hotel with food being the only let down
. .