Marmaray Hotel

minakaljevic
01-01-1970 02:00

Terrible service. Terrible service. The receptionist were extremely rude. They have packed our luggage, touched our stuff with no permission moved us to another room and they were not taking responsibility for that move. I’m not coming back here, for sure Very rude stuff. Disappointed. .

Serkan
01-01-1970 02:33

MÜKEMMEL. Clean,friendly staff. Fresh produce. .

nicdicu
01-01-1970 02:00

My worst experience ever. I am actually writing from the reception lobby because I refused to be checked in. The room I was supposed to spend my night hasn't got a window, which, I believe, is against any safety regulations. More than that, when I visited my sons' room I was in a total awe of the fact that the fire sprinkler is above the TV set. I let you draw the conclusions. And for the sake of political correctness I have to mention that the rooms I am talking about are 3010 and 3001. During my stylistic striving my cousin has got a nature' s call just to find out that there aren't any toilets anywhere near the reception lobby. She has been sent to - 2, but the toilet is nowhere to be find. I have repeated the operation seek and do whatever you need to do and EVRIKA!!! I find it in a store room. Thanks be to God and to the moving sensors (and the fact I happen to be more adventurous in obscure places) or else I would have missed it too. I believe I am entitle to say that one star is quite generous. What I am sure of is I definitely won't forget this experience for the rest of my days.. .

Bernadette
01-01-1970 02:33

Good location. No Air Con Working. Over Charged comparted to invoice received. lack of fresh produce. Breakfast was just ok. Cucumber was dried up. tomatoes were all overripe. had to keep to boiled eggs and bread. fruit should be an option for breadfast However location of hotel was very good. Staff were very friendly and pleasant. Air con did not work, said it would be fixed in two hours but never worked. Why give me the room if the air con was broken. could not leave door open as the noise outside was so bad.. less choice of dishes at breakfast and fresher produce. no air con. Confirmed rate was €292.50 yet €301 was taken from my credit card. Had two coffee sachets in the room on arrival. should be replaced daily..

Turkan
01-01-1970 02:33

Perfect. Location was great. Room was big and very clean. The restaurant of the hotel has a wonderful sea view. We enjoyed a lot our breakfast. And people were very kind and friendly.. Nothing.

Toufik
01-01-1970 02:33

Pleasant. . .

Merimiminka
01-01-1970 02:33

Excellent quality-price ratio. I have stayed another time, excellent location, friendly staff, comfortable and clean rooms nice and varied breakfast. I have no comments.

Anonymous
01-01-1970 02:33

Exceptional. Helpful and kind staff. Central location. Close to many wholesale shopping stores.. .

Duckpond01
01-01-1970 02:00

Really bad Hotel. Having read previous reviews I went with an open mind, as some Hotels are not as bad as the reviews. Well I can honestly say that the reviews on here are justified. First of all please note that there is no indoor swimming pool at this hotel despite one being advertised. We had 3 single beds in the room, and the head board that went across all 3 beds had a join in it, the electric sockets were at a slant (not flush to the wall), and the views from the window looked like a war zone. The front of the hotel looks good, but that is all. We spoke to the man on reception who denied that the hotel advertises an indoor pool, and kept pointing to the picture of a Jacuzzi, staff spoke very little English, and didn't seemed phased when we decided to check out of the Hotel after only staying for 3 nights instead of the 10 we had booked. Breakfast was a joke, a lady insisted we sat down and she served us chips for breakfast!!! which were cold, Turkish breakfast of Olives, Salami, Cucumber, Tomato's and Salad, we did manage to get some bread which we toasted. The only good thing about this Hotel was the location as you are right in the middle of the shops, there is a super market 2 doors down, and another across the road. You will however experience a lot of noise due to the location. When asked where we could smoke, the reception guy said to hang out of the Hotel room window. The room was nothing to write home about and definitely needs a refurb. I have stayed in cheaper Hotels that a far better than this one.. .

Doni
01-01-1970 02:33

I really didn't like the hotel, I won't come again to this hotel, and also I advise to others they s. The hotel is not good, because in booking system so expensive. Normally the hotel price around 25$ dollar US. The staffs are not good. In reception receptionist man his name Bora, he is not good staff. And breakfast also so bad. I didnt like the hotel. I am not advice the hotel to others. I didn't like anything, the hotel was so so so bad.