HHK Hotel Downtown

Muath
01-01-1970 02:33

Exceptional. . .

Kartas
01-01-1970 02:33

Very good very happy. Breakfast very good staff very helpful Thanks to all. Heating control in the room.

Kostas
01-01-1970 02:33

Superb. Everything was nice and clean. Special thanks to Regaip Erdogan, the receptionist who was very friendly and upgraded our room for free.. The room could be a little bit wider.

joanneainger2009
01-01-1970 02:00

Exceptional and 5 star customer service. My partner and I have just returned from a trip to Istanbul and we stayed in the HHK Hotel Downtown. The level of customer service we received from Orhan, Erdogan and Ahmet was truly five-star. Every request was met with promptness and professionalism, and their attention to detail was impeccable. They were always ready to assist us with any questions with a friendly attitude, making us feel right at home. Their local knowledge and willingness and organising a tour of the city help made our trip even more enjoyable. The hotel's rooms were clean, and the breakfast was very good with a nice selection. The location was perfectly situated with its close proximity to the Grand Bazaar and the Blue Mosque with easy access to all the major attractions. Overall, our stay in Istanbul was nothing short of perfect. The combination of the city's rich history, vibrant culture, and the outstanding hospitality we received made this trip unforgettable. I highly recommend visiting Istanbul and staying at this wonderful hotel. You won't be disappointed!. .

86jonasf
01-01-1970 02:00

Great location, friendy and excellent staff. I received excellent service from Muhammed and Regaip. The location and the breakfast was really great, I highly recommed and will come again for sure! Everything was working really well and had great time in Istanbul because of this great hotel. Thanks. .

Bilel
01-01-1970 02:33

Good. . .

Байрамов
01-01-1970 02:33

Great Location. Clean and friendly staff thank you to Orhan. .

Michael
01-01-1970 02:33

Not like advertised. Breakfast was hot dogs and French fries. Other random items. Just about everything.

mcfad1669
01-01-1970 02:00

Fantastic views but in major need of some TLC.. We returned to the HHK after being once previously in summer 2012. And sadly it doesn't seem like anything has been done to the hotel in all that time. Firstly the good : The views are amazing. At this price point I find it difficult to believe that there are better views of the Golden Horn in the whole of Istanbul. The staff are friendly enough - especially Nu (Noo?) the barman/handyman. Check in and out was easy and the outdoor facilities were clean. I can't comment on the wifi as I used an Esim throughout my stay. Breakfast was ok - best to get down early as items didn't seem to be replaced. HOWEVER: The place is badly in need of some TLC. The wooden facade is peeling and scruffy in parts and needs painting. The room was sub par, on the point of being unacceptable. There was a hole in the bedsheet that had been (hopefully) just put on. The shower holder had clearly snapped off some time ago and therefore it was not possible to have a proper shower - unless you have a kind partner who'll stand there holding it over you... The toilet seat was extremely loose as well. The bedding can only be described as the equivalent of a large bath sheet that didn't cover 2 people. The air con worked well though. All the above are in my opinion easy fixes, both financially and the amount of work required and it's baffling why they are not addressed. There's nothing wrong with this hotel that a minimum of effort and investment can't easily rectify. The immediate area is a little run down but didn't feel at all dangerous. It is very handily placed for the metro - 10 minute walk and then 2 stops and you're in Taksim Square. It's about a 20 minute walk to to the ferry point and a little further to the Blue Mosque, Hagia Sophia etc. . .

Kundan
01-01-1970 02:33

Would like to visit again. Resaip Erdogn was the best at his place. Supported me a lot. Solved all the queries.. Room Size..