Urpes
01-01-1970 02:33
To people with allergies. Excellent service concerning my food allergy problems. Very professional waiters. No problems or delays when I had to eat alone in my room.
I felt at home.
Very nice garden and excellent hot water swimming pool.
I'll stay there twice a year.. .
Verified traveler
01-01-1970 02:33
Renovadora. Ha sido maravillosa. .
JordiCiT
01-01-1970 02:33
Correct with small details to improve. Pleasant atmosphere, with vintage air that gives it a certain charm.
Our room was spacious and bright. Air conditioning not excessive but sufficient given that we have been in full heat wave. Professional and nice staff. Clean. Good breakfast - content and service.
The wellness pack we have chosen is "take a breath" very recommendable. The physiotherapist was excellent in the afternoon and no so in the morning which is unfortunately so common in spa places (I don't understand why)
Little details to be improved: 1) unpleasant odors in the elevator, probably due to poor ventilation and coco mat on the floor, not suitable for high-traffic lifts if it is not renewed often. 2) incidents repeated in two days of lack of cold water, both in the thermal area and in the room, arriving only high temperature water, probably due to a recurring problem of regulation, quickly resolved by the maintenance service every time, 4) pavement too dangerous for water areas, 3) even when the cold water works, there is not a good temperature contrast. Not one of the showers and / or pools in the thermal area is really cold. Maybe the high outside temperatures could justify it.
We will return in winter.. .
Angela
01-01-1970 02:33
Leider hat das Hotel seinen Glanz verloren.... Die ältere Dame am Empfang war leider nur am telefonieren. Wir wollten wissen, wo wir unser Auto abstellen können. Leider kam sofort die Policia. Irgendwann kümmerte sie sich mal. Es kam ein MA, nahm den KFZ-Schlüssel und fuhr in eine externe Garage. Danke an ihn, er war sehr hilfsbereit!
Die Zimmer sind sehr groß, die Matratzen super hart, das Badezimmer in die Jahre gekommen, das Frühstück sehr dürftig. Die Lage ist prima, direkt in der City. Die Mädels im Restaurant waren sehr jung und wahrscheinlich noch in der Ausbildung. Trotzdem sehr bemüht und freundlich. Das Essen war dann doch besser als erwartet.
Trotzdem, wir würden nicht wiederkommen . Der Zimmerpreis ist zu hoch, für das was geboten wird !. .
tonitone
01-01-1970 02:33
Pleasant stay. Spent 1 night here and we really enjoyed it. They allowed us to check in at 10am and check out the next day at 12:45pm, so we were really able to enjoy the facilities. Check in process was smooth and efficient, the rooms are spacious and clean. Huge bathroom too, it all feels like a stately old hotel that hasn’t been renovated, but in a good way. Beds were not massively comfortable (beds plural because we got 2 singles pushed together) and my wife spotted mound in the shower. Very quiet though, even though it’s on the Main Street in La Garriga, 5 minute walk from train station. They even provide bathrobes and flip flops for your use during your stay. Fridge in the room, which was an added bonus. The treatments are the highlight: the thermal circuit is included in every hotel stay and cost 30 euros per person per day on its own if you weren’t staying at the hotel. Involves multiple pools (outdoor and indoor), as well as a sauna and a Turkish bath, as well as other colder stations (frigidarium and cold wash for feet). There are also areas to relax and the whole thing takes around 2 hours at a leisurely pace, longer if the sun is out and you want to hang out at the outdoor pool. It’s worth the cost of the room alone and is revitalizing.
We loved it here, Eva the receptionist made our stay great, she was so helpful. Defo recommended.. .
M.DOLORS
01-01-1970 02:33
Estancia. Perfecta. La estancia ha sido correcta, desayuno perfecto tipo buffet, el personal muy amable. .
Nanette
01-01-1970 02:33
. Relaxing little garden for the outdoor thermal and Caldarium - a highlight
Thermal pools are a tonic!
Comfortable, vintage rooms and friendly staff.. .
JOEL
01-01-1970 02:33
Séjour agréable . Hôtel dans le centre de ville. Très confortable et les piscines très agréables après une journée du travail. Seul hic pas du parking privé. . .
david
01-01-1970 02:33
. Estancia ideal para parejas , cena estupenda y desayuno bueno, hotel con ambiente familiar . .
Kristen
01-01-1970 02:33
. I booked this property on Orbitz late in the week and the hotel did not have record of my reservation when I arrived. I called Orbitz and received outstanding customer service from Ibrahim. The staff at the hotel, especially the owner, went out of his way to be accommodating to me. I cannot say enough about the personal attention provided at this hotel. The hotel has a thermal springs spa and pool and a lovely dining room. The town is so peaceful and quaint and right on the edge of the Pyrenees. I would highly recommend this hotel. Enjoy!
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