Ritz Paris

SleepySea
01-01-1970 02:00

A Stay in a Class of Its Own. The Ritz Paris is truly in a class of its own. From the moment we arrived to the moment we departed, the level of service was simply unparalleled — among the finest I’ve experienced anywhere in the world. Every detail was handled with care, warmth, and effortless precision. The experience felt seamless from check-in to check-out, with a level of attentiveness that never felt intrusive, only thoughtful and refined. We were even graciously offered an upgrade to the F. Scott Fitzgerald Suite, a gesture that made an already exceptional stay feel even more special. There is a sense of history, elegance, and quiet confidence at the Ritz Paris that’s impossible to replicate. It’s not just a hotel — it’s an experience, one that stays with you long after you’ve left. Quite simply, a stay unlike any other.. .

jevans440
01-01-1970 02:00

Classic, polished, serious luxury. Ritz Paris is everything you’d expect: elegant, calm, and impeccably run. But what really stood out was the thoughtfulness of the service. When we arrived, I mentioned I was feeling poorly. Within a short time, they’d sent honey and lemon up to the room without me asking – no fuss, no performance, just genuinely attentive hospitality. That small gesture told me everything about the standards here. The room was beautiful and immaculate, and the hotel feels like a quiet sanctuary despite being in the heart of Paris. Every interaction felt warm, discreet, and professional. Yes, it’s a premium stay – but the experience matches it. If you want classic Parisian luxury with service that actually notices, this is the place.. .

L469MCsm
01-01-1970 02:00

Don’t even respond to your customers. Contacted them to make a reservation for my birthday on Christmas Day and they haven’t even responded! Not great very disappointed. .

658lia
01-01-1970 02:00

Absolutely amazing best Ritz ever!. We truly enjoyed our stay at the Ritz. The manager chris and the staff were exceptionally accommodating to us. The food and drinks were amazing and the overall atmosphere was nothing like we have experienced at any other Ritz before. 10/10 I do recommend to stay here. :). .

Int_traveller100
01-01-1970 02:00

A great experience but not sure I’d return. This was a great hotel to experience but there were too many service mess-ups that I wouldn’t trust it to return to. At this level and at such eye watering prices, it should be perfect or almost so. Rooms are great, Bar Vendome is great and the indoor pool is great. Breakfast, whilst in a lavish setting, was disappointing, and there were numerous service issues that meant it was a more stressful experience than it should have been. Follow-up from Laurent the GM was also poor which added to the lacklustre feel of the whole place. Next time I’ll go back to the FS GV.. .

petee355
01-01-1970 02:00

Flawless. Ritz Paris is the definition of luxury and hospitality. From the moment you are greeted at arrival at CDG to departure, everything feels effortless and flawless. Ritz Paris remains our favorite hotel in the world.. .

Inspire25083388098
01-01-1970 02:00

A beautiful Parisian experience with room for improvement. The hotel’s location couldn’t be more perfect — right in the heart of Paris, surrounded by everything that makes the city so special. The property itself is absolutely stunning and has that unmistakable wow effect from the moment you arrive. We loved the balance between its rich historical charm and the way everything is so impeccably maintained — every detail feels cared for, everything is spotless, and it’s clear the team takes great pride in the upkeep. Our room was beautiful, elegant, and full of character, yet with all the comfort and modern touches you would expect from a top luxury hotel. Breakfast was another highlight — not only was it served in a gorgeous setting, but the service was also outstanding, warm, and attentive. We also had the chance to visit the legendary Hemingway Bar, which truly lives up to its reputation with its intimate, classic Parisian atmosphere. Overall, the Ritz Paris fully deserves its iconic status for timeless elegance and exceptional service. My arrival experience was, unfortunately, disappointing — especially considering that the Ritz Paris is listed among The Leading Hotels of the World, and my reservation was made directly through that program. I am an Aurelian Member, which represents the top 1% of High Return Guests within the LHW loyalty program — the highest tier offering benefits such as a guaranteed 4 p.m. late check-out and upgrades to higher room categories. At check-in, however, there was no acknowledgment of my membership or any recognition that the booking was made through LHW. Neither the front desk team nor the room setup reflected this in any way — there was no mention of the program, no welcome letter, nothing indicating that the hotel values its partnership with LHW. When I politely asked about the guaranteed late check-out benefit, the lady at the front desk responded in a rather dismissive tone, saying that the hotel doesn’t guarantee late check-outs for American Express bookings. I explained that my reservation had nothing to do with American Express and showed a screenshot of my confirmed LHW booking, where the 4 p.m. late check-out is explicitly guaranteed. Her attitude became noticeably defensive, and instead of acknowledging the misunderstanding, she insisted that any late check-out would be granted only as a courtesy of the hotel — and added that, “for the future,” the property does not guarantee such benefits for any programs, including American Express. Moreover, no room upgrade was offered or even mentioned. Normally, when an upgrade cannot be extended, a professional front desk agent would at least acknowledge the benefit and politely explain that, regrettably, the hotel is fully occupied at the moment. In this case, the lady at the front desk neither mentioned nor addressed it at all, which again reflected a lack of awareness of the program’s standards. She also told me that she would call as soon as the room was ready, but no one reached out afterward. We were already seated in the bar, and closer to 4 p.m. one of the bar staff kindly offered to check whether our room was ready. Shortly after that, a different gentleman from the front desk came to meet us personally — he was extremely polite, pleasant, and took the time to tell us more about the hotel. From that moment on, every interaction with the front desk and the concierge team was excellent — warm, professional, and truly reflective of the Ritz Paris standards. My comments therefore refer only to the lady who handled the initial check-in, and not to the rest of the team, who were outstanding in every respect. Overall, this left an impression that the front office team could benefit from more consistent training regarding the LHW program and its benefits — particularly to ensure a smoother and more gracious first impression for arriving guests. Another situation occurred upon arrival, involving a man working in the lobby area — possibly a security guard or bellman — whose behavior on two separate occasions was quite unusual and uncomfortable. Right after check-in, while waiting for my room to be ready, I went to use the restroom inside the hotel. As I was walking through the lobby, this man suddenly stopped me and asked where I was going. When I replied that I was heading to the restroom, he told me that I was not allowed to “walk around the hotel.” I explained that my room was not yet ready and that I was simply waiting in the meantime, but he continued questioning me in a rather unpleasant tone, asking where my luggage was and implying that if I were a real guest, I would have left it with the staff. The exchange felt unnecessary and awkward, and because his English was limited, the conversation became even more uncomfortable. I found myself having to justify why I was there — even though I had already checked in and was waiting for my room to become available. About an hour later, when my friend arrived, the same man behaved similarly toward him. My friend had just entered the hotel and recorded a short ten-second video on his phone of the lobby’s beautiful interior — without filming any people. The same man quickly approached him and, in a rather sharp tone, said that filming was strictly forbidden. This was especially confusing because, while I was waiting earlier, I saw many other guests freely taking photos and videos of the lobby area — some of which might have even included me. There seemed to be no consistent enforcement or communication of any such rule. If filming in the lobby is indeed prohibited, it would be fair for the hotel to clearly inform all guests upon arrival, rather than applying this policy selectively. Overall, these two encounters with the man in the lobby created a very uncomfortable atmosphere and unfortunately spoiled the first impression of the hotel — both for me and for my friend, at completely different times. It was surprising and disappointing to see how the attitude of just one staff member could negatively affect the perception of an otherwise exceptional property like the Ritz Paris. At the same time, I would like to emphasize that the rest of the team performed excellently throughout our stay. In particular, Moussa, who assisted us with our luggage upon departure, was extremely polite, attentive, and genuinely kind — his attitude toward guests was the complete opposite, and he truly represented the gracious and welcoming spirit expected from a hotel of this level. I would like to emphasize that this review is not written as a complaint, but rather as constructive feedback. The Ritz Paris is an outstanding hotel that I would confidently recommend to other guests. My intention is simply to draw attention to these few moments involving two specific employees, as such small interactions can have a significant impact on the overall impression of the stay. I trust that the hotel’s management and training team will take this feedback in the right spirit — as an opportunity to ensure that every guest’s experience consistently reflects the world-class standards for which the Ritz Paris is so rightly known.. .

zh880
01-01-1970 02:00

Disgusting treatment. Very rude staff at the door entrance. Mind you my friend and I never came badly dressed, only ever in Loro Piana and Hermes and they denied us entry for the bar, the terrace, and the Proust. I was dreaming of coming for tea in the beautiful Proust but I was never able due to the rude door man. On the first day (Sunday) he told us to come back tomorrow because today was busy. Monday we went back and he said we should have booked yesterday but we were unable to due to being denied entry and therefore not being able to speak to anyone about availability. I recommend you do not come as this man was so friendly I was disgusted.. .

Themadones
01-01-1970 02:00

Exquisite. Expectations were exceeded . Our room was exquisite, the Hemingway Bar cocktails divine & dinner at Vendome was gorgeous. The gym is very well equipped & the pool area is stunning . Had a fantastic stay & felt very well looked after . Beautiful hotel. .

24stephel
01-01-1970 02:00

SUMMER TRIP. The previous summer i had my first opportunity to travel completely separate from my parents. so that experience was unforgettable . Me and my friends were having very eventful , bright and awesome eurotrip . But the most exciting part of our holidays was in Paris.We booked plaza atene in a month by taking the last number. I can say that we made reservation pretty in advance however there was still a large margin on the rooms due to couture fashion week . And due to this fact we met a lot of famous people . Upon arrival at our hotel , the room expectations were surpassed , we were very delighted of the proffessional and knowledgable staff. As our room it was very nice but design and comfort of the bathroom were really old . One of the biggest advantage of our hotel is location . Plaza was situated in the very center, so all facilities were very close to us. Housekeeping was also on a good level. Restaurants there were too old and boring so we didn’t go a lo to them. But Every day we go sightseeing and eat in popular restaurants . We attend such museums as Orangerie and Orsay Museum. Unfortunately we didn’t go the louvre because there was a coward of people. As for me Paris is the most wonderful and energetic city all streets ,houses, shops , restaurants are very aesthetic and filled with incredible energy. Thus i wasn’t able to skip walking along architecture and unique buildings. Nevertheless there were some disadvantages like mentality of french people and robbery.Differences between our nation i fully understood in restaurant services and felling unsafely in the streets . As a conclusion i would like to say that i can recommend plaza atene to spent there your holidays in such romantic city Paris, but try to make your reservation per 2 months , not in tourist season .. .