Mr.N
01-01-1970 02:33
. The luxury , the clean , and the service was at the level of the Ritz. .
Verified traveler
01-01-1970 02:33
. The property is beautiful, with extremely friendly and helpful staff. From the moment we arrived we felt well taken care of and they anticipated our needs and dietary restrictions flawlessly.. .
Richard
01-01-1970 02:33
. Personnel très présent et aimable
Lobby , salons, escaliers, chambre , piscine bien aménagés et décorés
Très bel emplacement dans un quartier de luxe.
Quelques suggestions pour améliorer l’attractivité:
- Prix excessifs et petits déjeuners à inclure
- cadre ,ambiance sonore et qualité culinaire du dîner insuffisant pour un palace.
- Rampe de l’escalier côté Cambon noircit fortement les mains
- Pierre partiellement moisie dans le hammam
-PQ à changer( multicouche)
. .
hotelcritic00876
01-01-1970 02:33
Absolutely Perfect. I had very high expectations for the Ritz Paris, and our experience far exceeded them in every way.
We visited during the Olympic Games last summer, a time that was understandably chaotic, and the hotel provided a true sanctuary of tranquility. From the moment we arrived until our departure, the service at every touchpoint was extraordinary. Every member of the staff went out of their way to make our stay not only comfortable but genuinely memorable.
What stood out most was the hotel’s remarkable ability to anticipate our needs before we even voiced them. Any request we made was fulfilled promptly and with the utmost care. One of the most delightful surprises came from housekeeping, whose thoughtful nightly arrangements of our children’s stuffed animals quickly became a highlight of their day.
Even in the fitness center, the attention to detail was exceptional. The attendant kindly refreshed my towel and water on several occasions during longer treadmill runs which was incredibly thoughtful. The pool is beautiful and always felt serene, never crowded. While the fitness center is more intimate in size, it too remained comfortably quiet throughout our stay.
This hotel truly delivered a world-class experience. We are deeply grateful for the care and warmth of their staff and look forward to returning.. .
SleepySea
01-01-1970 02:33
A Stay in a Class of Its Own. The Ritz Paris is truly in a class of its own. From the moment we arrived to the moment we departed, the level of service was simply unparalleled — among the finest I’ve experienced anywhere in the world.
Every detail was handled with care, warmth, and effortless precision. The experience felt seamless from check-in to check-out, with a level of attentiveness that never felt intrusive, only thoughtful and refined. We were even graciously offered an upgrade to the F. Scott Fitzgerald Suite, a gesture that made an already exceptional stay feel even more special.
There is a sense of history, elegance, and quiet confidence at the Ritz Paris that’s impossible to replicate. It’s not just a hotel — it’s an experience, one that stays with you long after you’ve left.
Quite simply, a stay unlike any other.. .
L469MCsm
01-01-1970 02:33
Don’t even respond to your customers. Contacted them to make a reservation for my birthday on Christmas Day and they haven’t even responded! Not great very disappointed. .
ChloeTokyo
01-01-1970 02:33
Beautiful and Luxurious. 10年前にパリに来た時は、リノベーション中で泊まれなくて苦い思い出が。
今回やっと、その希望が叶いました。
チェックインプロセスはスムーズ、というか、ホテル内に入ると、すぐさまスタッフが駆け寄ってくる。
ある意味「ご用のない方お断り」のメッセージである。
そうでもしないと観光客だらけになってしまうのでしょう。
他の人のレヴューでも読んだ、「お高くとまってスノビーだ」は、なんとなく理解できる。
リッツパリという名門上、親切に装っているだけ感や、温かみの無いスタッフとか。
忙しく淡々と仕事をこなしているが、カスタマーサービスとして必要以上のゲストへのサービスはしない感がある。
この意味は、良いホテルは、客の希望や要求をあらかじめ聞いたり、先回りして考えサーヴィスをオファーする事で、客が要求してから、すぐに取り掛かることとは幾分違う。
でも、ほとんどのスタッフは、やはりそれなりのトレーニングを受けていて、洗練されている。
ここの何が素晴らしかったかと言うと、ハウスキーピングです。
清掃が半端でなく完璧でした。
初日に入った時は、もちろん綺麗ですが、翌日の清掃後を見ると、その完璧さと細かさが分かります。
When I came to Paris 10 years ago, Ritz Paris was under renovation and I couldn’t stay there—a bitter memory.
This time, I finally fulfilled that long-held wish.
The check-in process was smooth—in fact, as soon as you step inside the hotel, a staff member immediately comes up to you.
In a way, it's like a message saying, "No entry unless you have business here."
Otherwise, the place would probably be overrun with tourists.
I can somewhat understand the reviews from others that say it's "pretentious and snobby."
Given the prestige of the Ritz Paris, it feels like the staff are merely putting on a show of kindness, and there's a certain lack of warmth.
They go about their work efficiently and professionally, but there's a sense that they won't go out of their way to provide more than what's strictly necessary.
In this context, what defines a 5 star or above hotel is not simply responding quickly to requests after they’re made, but anticipating the guest's needs and offering service proactively.
What stood out the most to me here was the housekeeping.
The cleaning was nothing short of perfection.
Of course, the room was spotless when I first entered, but it was only after seeing how it was cleaned the next day that I realized just how meticulous and flawless the service was.. .
Trinnyessex
01-01-1970 02:33
Beautiful. My daughter and my son had arranged a surprise dinner here for my 70th birthday . A luxury hotel , great ambiance . Attention to detail and service was what you expect. We had a wonderful evening with Happy birthday playing on the piano. Our meals were lovely but unfortunately I must have had a dodgy oyster . (I love oysters by the way. ) and I was very sick that evening. I don’t believe it was anything else and I wouldn’t blame the hotel. It was just unfortunate I think . A chance you take I imagine with raw oysters.
A birthday I will never forget as the 2 day trip was a complete surprise by my daughter and son.. .
TAKAO
01-01-1970 02:33
. 素晴らしい. .
Verified traveler
01-01-1970 02:33
. いつもながら、最高のサービスでした。夜のディナーに向かう際は、タクシーをお願いしたのですが、無料のハイヤーを出して送っていただきました。. .