Hotel Niu Barcelona

Galexiou
01-01-1970 02:33

Very good. . .

Md.
01-01-1970 02:33

Very good. . .

Oskars
01-01-1970 02:33

Good. . .

Ciaran
01-01-1970 02:33

Very comfortable. Very friendly and professional staff. Rooms are clean and cozy. Would recommend.. .

Becky
01-01-1970 02:33

Absolutely wonderful stay. Loved every moment. The staff, the location, cleanliness. Really lovely hotel. The only issue is the sound at night time.

Dominic
01-01-1970 02:33

Very good. Great lotions and bathroom facilities, plus slippers. The area was a bit loud and felt a little unsafe at night.

Rinus
01-01-1970 02:33

Very good. . .

963camj
01-01-1970 02:00

Awesome. Small homey vibe with very attentive and kind staff. Great location and room cleaning, as well. Facilities are well kept and it is very safe, as the door is locked at night and a concierge is there 24/7. Would definitely return again, no issues.. .

Courtney
01-01-1970 02:33

Perfect, affordable option. Good location, walking distance to most places you’d want to visit and if not it’s close to public transport links to get you there too. Room was spotless, amenities were great and at this price I can’t complain. The only slight issue was at night, it could get fairly noisy outside though if you’ve had a long day walking about, it wasn’t much of an issue!.

745lout
01-01-1970 02:00

DO NOT STAY HERE IF YOU ARE A PERSON OF COLOUR OR NEURODIVERGENT, YOU WILL BE BERATED BY THE STAFF. Had a couple of last minute changes (break up) so ended up turning up alone. While this was stated when I checked in clearly this wasn't specified in the system as for whatever reason the night time desk clerk (Marco I believe) kept saying I had booked a room for one.. without giving me any chance to explain. Full details below but if you happen to be neurodivergent/on the spectrum AND a person of colour DO NOT STAY HERE unless you enjoy racist comments or condenscending comments about your intelligence (which he then justified with "Oh but I am italian" (lol?). Never in my life have I experienced anyone this confrontational in a service position as he seemed to take a massive issue with me. Even tried a damage control email suggesting I was being rude to him but I'm guessing he's hoping the video surveillance footage from the conversation that was had at reception will be scratched because the guy was erratic, rude, condescending and generally incredibly agitated despite my apologies or attempts to deescalate. Never gave any chance to explain the situation and when he eventually acknowledged that I had booked a room for two his excuse was "How was I supposed to know"... well if instead of being argumentative from the start you'd been cordial and looked for a solution rather than insulting my intelligence or threatening to call police (again, lol?) perhaps the solution would have been easier to reach. Don't get me wrong, with the last minute change of plans the stay wasn't going to go as expected for me so I ended up letting to friends have the room for the night since they clearly were going to benefit from it more than me and well, I'd paid for it. As I came back after a night out to gather my stuff and leave them to it I'm informed it was too loud by the staff member who off the bat was being incredibly confrontational, so I decide to gather my things and head downstairs. The Italian night receptionist was combative from the start and despite my apoligies and efforts to deescalate categorically refused to listen to any explanation. Rather than say anything in a professional manner he threatened to call police (lol?) and went on to continuously berate me as though I had personally offended him for some reason, he was totally insensed. He shouted that the two guests (now sleeping) had to be signed in so while waiting for them to come downstairs decides to insult my intelligence based of race/nationality (again, this is a first) and justified it by saying it was "because he is italian"??? The worst is when my (white) guests arrive his demeanour switches up and he's suddenly polite and helpful to them.. To put it into context, i'd booked to stay with a girlfriend and ended up alone due to break up the previous day. Instead two of my friends hit it off and since the room was non refundable, I figured they may as well make the most of it. If he'd been able to communicate without immediately accusing me of having booked a room for one and lying about that (I'd booked a room for two with my gf..) or even tried to deescalate and presented the registration of guests in a polite way perhaps it could have been ok. As it stands I got far less threats, insults or bullying from any of the locals of Raval (supposedly shady neighbourhood) than I did from this guy.. .