Hotel Pulitzer Roma

stefanopR7024CL
01-01-1970 02:00

Can't get better than this!. Best breakfast ever! And fantastic service. Clean, nice and well located. Can't ask for more.. .

NoesAy
01-01-1970 02:00

Terrible service at breakfast. Overall, hotel was good and service was good. Except for the service at breakfast. During breakfast, I was helped by a young staff member who was very friendly and provided great service. Unfortunately, this was completely overshadowed by her colleague, who was an older woman mid 40s. When I stood next to her and said good morning, she completely ignored me. Later, when I tried to order a cappuccino, she just looked at me with an annoyed face and did not only ignore me but also refused to help me. Even though I tried several times to get her attention, she kept ignoring me. In the end, she sent her younger colleague to help me instead. I have honestly never experienced such rude and unprofessional behavior in a hotel before. This was extremely disappointing and really ruined the experience. Terrible personality, which makes me not want to go back to the hotel again. My colleagues experienced the same problem with her.. .

florini382
01-01-1970 02:00

Nice stay in Rome. We had a very good experience with this hotel. It was clean and very closed with transportation. Everything was smooth and easy.. .

932callumh
01-01-1970 02:00

5* all staff are happy kind and will to help with everything. Thank you for the best room ever supurior bed room bed was like heaven room was amazing staff are some off the best people to have i would love to give the staff and the hotel a 5* I would stay here ever time i now come to ROME. .

weltenbummler07
01-01-1970 02:00

Unprofessional and unacceptable behaviour during reservation. Very unprofessional behaviour on group reservation. We agreed on a reservation for a group of 25 people. Dates, number of rooms and prices were agreed and we were waiting to receive the contract. On a follow up we were told that "our" rooms would have been sold without knowledge of the sales lady. A day later the rooms were re-opened with a 50 Euro higher price. No further comments given by the manager. He could no longer be reached via the phone. Absolutely unprofessional behaviour. We do not recommend the Pulitzer in Rome.. .

Z3295GLlindae
01-01-1970 02:00

Don’t stay at this hotel. Rooms are small and not well kept. The restaurant staff isn’t helpful and ignores your requests. And the restaurant is in the basement and has a terrible atmosphere. The walls of the hotels are dirty. I had a group of 40 people staying and will never use this hotel again. It shouldn’t be rated a four star hotel.. .

ericsJ1872JM
01-01-1970 02:00

Solid choice near Roma 3. The hotel is good value for money with comfortable and clean rooms. (The cleaning staff really deserve a compliment.) Good beds and fine showers. Front desk staff is helpful and friendly. The location is very convenient next to Metro and Roma 3. But the road is very noisy (bring earplugs). Surprisingly good and cheap coffee-bar next door, and down the road some excellent restaurants. The facilities/walls (etc.) do need paint jobs and general facelift.. .

BEATRIZ
01-01-1970 02:00

. Nice hotel but far from center ,i stayed for take plane next day FCO very close.. .

annemV3459GN
01-01-1970 02:00

An Anniversary to Remember!. An anniversary present from our son of short trip to Rome and Hotel Pulitzer made it very special indeed. Lovely Hotel in great location very near to Metro station, rooms, staff and food all excellent. Had an issue with air con on first night there and the staff could not have been more apologetic and helpful, they took care of everything and insisted that even thought a technician was called immediately we would be moved to be 100% sure of no further issues and whilst we continued with our day they took care of everything and when we returned we had not only been moved but upgraded to an even more beautiful room with rooftop terrace and amazing view of the City along with a complimentary bottle of wine and glasses also waiting for us to enjoy! Fantastic place, exceptional customer service and cant recommend highly enough. .

Katie
01-01-1970 02:00

. The website was misleading. The condition of the room wasn’t great. We were on the ground floor and there was a sewage smell in our bathroom. The toilet also ran constantly throughout the night. Lots of noise from the road across from the hotel. The bed was comfortable and it was close to the subway. . .