JWV12345678
01-01-1970 02:00
Ladies, beware, stay here at your own peril!. This was one of the worst hotel experiences I have had in my many years of travelling. If you are a woman on your own or women on your own, for safety reasons I would go elsewhere.
During our short stay, we experienced bullying, aggression and harassment particularly by the man who sometimes did the night shift at reception. We also had regular issues with the woman at reception, Marie, taking away the tea cups we asked for from our room. The other lovely Irish lady at reception kindly lent us a kettle, so we asked for cups to use with this rather than the paper cups provided, which disintegrated if used more than once. On one of the occasions when we called reception again to ask for cups, as they had been pettily taken away from our room once again, this man said he couldn't help and said to ask tomorrow (aggressively!). Then I pleaded with him and he said to come down and get them, which I did. He gave me, once again, some very small, decidedly not for tea, disposable paper cups and said otherwise he couldn't help. We had been given cups by other members of staff previously but this man, egged on by Marie, was adamantly unhelpful. Finally, after much pleading, he went into the kitchen and I followed him because he had not understood which cups I was talking about and I wanted to show him, and he then started yelling at me even though I had not raised my voice at all and squared up to me as if to intimidate me, an elderly 70 year old woman, shouting and swearing and acting in a very aggressive and violent manner. Luckily a fellow guest, an Irish man, caught him in the act and jumped to my defence, truly shocked by this man's uncalled-for treatment of an elderly woman - he was a true hero, who knows what would have happened if he hadn't intervened. The man from reception then turned on the Irish guest and swore at him and insulted him for about 10-15 minutes, getting aggressive towards him too. Finally when the man at reception would not stop yelling, I and my daughter went up to our room with the cups shaken by the whole horrible experience and then went out a little later after turning the TV off, and switching off our lights. When we returned from dinner, the front door of the hotel was locked (which had never happened before) and the reception man was nowhere to be seen, after we buzzed he finally appeared and unlocked the door. When we then went up to our room, we found the lights on, the TV on very loud and the Do Not Disturb sign that we had put on the door turned over to say Please Make Up Room Now, obviously someone had been in our room. We did ask the man to help us call the police but he refused, so we called them on our own phone and they told us we should head to our local station. We thought we would see how things went and instead barricade our door to avoid the man intruding while we slept. Needless to say, we slept very badly, absolutely terrified and very shaken for the remainder of our stay. This behaviour is absolutely incredible for a hotel that hopes to keep attracting international guests, that this man not only yelled and harassed me and my daughter, but also did the same to another guest who tried to help us, I have never seen anything like this, even at youth hostels or B&Bs I've stayed in previously, as well as hotels of all stars.
I will never return. In fact, this has possibly put me off Paris for life (and I have visited it many many times!).
Ladies (and maybe even men), beware, don't stay at this hotel!!. .
Alexandre
01-01-1970 02:33
Very good. Great location, a short walk from Gare de Lyon in a quiet street. Friendly staff.. Very cramped. The shower water was quite cold even on hottest. Some suspicious stains on the curtains. Great sound insulation from the outside, but from the inside you can hear people slamming doors..
Magdalena
01-01-1970 02:33
Good place for average budget. Reasonable price and a room od that quality. Very small, but very clean. No tea pot in the room, which was an inconvenience for me, but that's all. Placed near the subway, 6 minutes. Nice people at the reception desk. No tea pot, no glass..