SharonDEdinburgh
01-01-1970 02:33
Could do with management structure. We stayed towards the end of September/October.
Rooms are recently refurb so are clean and bright.
The lift is a tiny thing that accommodates 2 people only.
Centrally located to beach and town. Not too much noise from nearby clubs. The dog on another premises to the back of the hotel barking was our main disturbance.
Eating area of poor standard and not very clean. Limited choice of food. Juice machine was on empty and never got refilled. Always asking for more cutlery which staff happily accommodated. Pool area and seating also required cleaning.
It felt like the manager was away and the staff were left to their own devices without any guidance or structure.. .
chiara
01-01-1970 02:33
. Musica alta fino a tardi, Wi-Fi nelle camere non funzionante, e pulizia terribile.. .
lynntyler51
01-01-1970 02:33
Great location , appartment need general maintainance. App let down with mainatance issues friend had no shower all week no maid on regular times had to ask for clean towels !
but pool area good and location great.
Wouldn't have b&b as breakfast not great !!
Could be great place if it was looked after . .
Abbynumero1
01-01-1970 02:33
10 days in hotel. Basically enjoyed the holiday in the Kent Hotel. the room was comfortable and clean the Breakfast was substantial and good. However the staff were not friendly in some cases surly. Apart from the cleaning staff who were very good and kept the rooms spotless. the paper knapkins were often missing and had to be asked for in the mornings the salt cellars were invariably empty and again had to be requested to be filled. The reception desk was a joke never knew anything. The wierd thing also was the cleaning staff sat down in the didning room in the morning and had breakfast with the guest ?. .
Laurajohnson98
01-01-1970 02:33
Amazing! Beautiful rooms!. The rooms at Kent are so amazing and great value! The pools lovely, the staff are so friendly and they're so welcoming! The bar linekers that's now part of the hotel has the best staff in the world and true friends! This hotel and all their staff have helped me a lot, I was stuck in turkey and had no idea what to do and they helped me and got me a room for a few days and can't believe how great value it was, I mean it's beautiful! I'm definitely staying here next year with all my friends! I've stayed at many hotels in İçmeler but none compare to this one! Love you all at Kent and linekers😘❤️. .
Jax350
01-01-1970 02:33
1 Week stay. The hotel is centrally located. The reception staff are helpful along with the bar staff. The rooms are an average size with a small bathroom and had a balcony. The reason I have rated it poor is that the room was not cleaned all week and I only got clean towels when I asked for them. I also had to ask for toilet rolls. I stayed here 2 years ago and that is the reason I chose it again as last time the rooms were cleaned daily and the towels were changed daily.
I did not have breakfast so cannot comment on that and the hotel does not have a snack bar or restaurant, however there are plenty nearby.
On the day I checked out I could keep the room on for a late check out this was free of charge. If the levels of cleanliness were as they were last time I stayed I would have rated it higher.. .
patsyx
01-01-1970 02:33
Holiday . Apart from the initial mix up with the rooms which was quickly sorted we found our stay very enjoyable . Rooms were cleaned daily.Staff friendly and helpful especially with a lost case issue.Breakfast was ok, just repetitive.Mind you need to think about an iron as no facility's at hotel. Not all rooms have fridges , need to ask but don't always get . Location is pretty central and close to the beach.can be noisy at night from other bars but early nights is not what we come here for . Would come again . The Morgan Clan. .
can
01-01-1970 02:33
Başarılı. Bu otel gerçekten çok güzel gidince anlaşılıyor. Havuzu temiz kullanılabilir. Barı güzel, çalışanlar efsane özellikle bar tarafındakiler. .
F8540QFcarolb
01-01-1970 02:33
never again. excellent location
rude and unhelpful reception staff
kitchen staff had no hygiene skills always smoking while preparing food
equipment filthy floor, never cleaned during our stay
three days without hot water in shower room
our room good size not cleaned daily. .
nimic
01-01-1970 02:33
Good hotel BUT. Arrived at the hotel early evening.Given the key to our room, which was wrong, but rectified at once.Booked a family room, which was very good, though not much storage, only a wardrobe, but we managed by using the two beds in the second bedroom.Overall the cleaning leaves a lot to be desired.One afternoon we came home and all the rubbish from the bathroom bin had been place down the toilet!, second day the bins were emptied, but all the rubbish left on the dressing table!i Don't think much cleaning took place the whole two weeks we were there, although bedding and towels were changed regularly.One morning we went down for breakfast, and nothing available, the young lad who cleared the tables and one of the cleaners were trying their best to set things up, don't know what the problem was, service got better after that.We saw the pool being cleaned of a sort every day, also a young man washing round the pool at 4.30. in the morning most days.The bar staff were excellent, and great fun.The Kent hotel building is ok as a cheap and cheerful hotel, in my opinion it is the staff that let it down, under a more careing manegment it could be excellent, as there is great potential.It is in a great location, very close to the beach, and the center of Icmeler.. .