Hotel 87 Eighty seven

aval833
01-01-1970 02:33

The prefect way to spend a special birthday stay. I booked this hotel for me and my partner, we stayed in a superior room which had a comfortable firm bed, It was modern and well equipped. The decor looked a bit tired in places but overall pleased with the room. I would say this hotel a 3.5 star hotel and would be a 4 star with a decor refresh. We were at the front of the building on a busy road so there was a bit of road noise but did it not disturb our sleep. There was a lovely window seat which was perfect for watching the hustle and bustle of city life. The breakfast room was small but enough choice and food was satisfactory. The location is perfect, it sits between the Trevi fountain and Spanish steps. In terms of value, the price of the room was reasonable compared to other hotels so centrally located.. .

Jennifer
01-01-1970 02:33

. The hotel room is small and the bed was terrible. Might as well have slept on the floor. It was hard as a rock. The pillows uncomfortable and flat. The sheets, you move and the sheet covering the mattress comes off and then you’re just sleeping on the mattress itself which is a bit gross. And the sheets aren’t very soft. The location was great. Walkable, shopping and dining and easy access to the main attractions. The hotel staff were friendly and the lobby looks nice and the AC works great. But for the cost we paid would have expected so much more from this hotel. . .

Juan
01-01-1970 02:33

. Lack of communication . .

Holly
01-01-1970 02:33

No power or water in a 4-star hotel?!. Considering in the description it said the hotel was 'one tower/building' and rooms were across 5 floors, we didn't expect to be taken all the way down the street to another building which has none of the amenities we thought we were paying for. The first morning, the power and water went off at 9am. Reception staff were rude and unhelpful and it turns out that the sign in Italian on the front door actually said this was planned work and it wouldn't be restored until 4pm. We are appalled that the hotel would take our money knowing that we would have no power or water for a day and now are refusing to refund us for that night. The power and water didn't actually come back on until 8pm either so we had to use our phone torches, as it was pitch black in our room and down the 5 flights of stairs. The staff did nothing to help or reassure us and we never even got an apology. The next day the water was freezing cold. The 'annex' building also felt unsafe, there was no visible fire exit and no smoke alarm in our room. As a result, some guests were obviously smoking in their rooms as we had a strong smell of smoke in our room. During the power outage, the door to the street and the hotel lobby door were left propped open for periods of time so anyone could walk straight to our hotel door. How this hotel has 4 stars, I have no idea and I can't believe how much money we paid to have the experience we did. We'd have been better off staying in a youth hostel.. .

Juan
01-01-1970 02:33

. The worth customer service, rude and un professional.. the receptionist could not fix or resolve any problems we had Pilates style, washing their hands. .

Ryan
01-01-1970 02:33

. Excellent location to walk to most sights . .

Oscar
01-01-1970 02:33

. Didn’t even stay it was so bad. They advertised one thing and then when u get there they say because it wasn’t through them direct. They send us to another building down the street that looks like a scary film. . .

emily
01-01-1970 02:33

. Great location, perfect for a gew or more nights. .

Theresa
01-01-1970 02:33

. The bathroom had a bad case of mold. . .

Juan
01-01-1970 02:33

. Perfecto . .