Neptuno Hotel & SPA

James
01-01-1970 02:33

. N/A. .

sarahrE1924VQ
01-01-1970 02:33

Perfect. Had an amazing stay, rooms were clean and modern, the facilities were great and the staff were very helpful. Calella is our favourite destination and we will be returning next year.. .

telstar2019
01-01-1970 02:33

Fantastic hotel in Calella. This has been my second stay here visiting a friend in Calella and the only place i would stay here! Lovely hotel, very clean and bright and clean. Fantastic comfortable rooms and excellent facilities. The staff are friendly and helpful and a secial mention for Josue who was great!. .

23aureliab
01-01-1970 02:33

Excellent hotel with exceptional staff. Excellent hotel in a good location with exceptional staff. From receptionist, to cleaning ladies they are all very friendly and the place is spotless. We rented a 2 bedroom apartment and all the facilities were available. Definitely will go back.. .

Azra
01-01-1970 02:33

Glad gäst. Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.. .

victoriapP3942AO
01-01-1970 02:33

Amazing stay. This was my first solo trip abroad and what an absolute delight it was staying at the Neptuno hotel and in Calella itself. The hotel was small and intimate, immaculately clean, relaxed and located just a short walk from the centre of lovely Calella. The rooftop pool was the highlight, it was quiet and there were always beds available. Lovely views of the greenery in the nearby hills and over the town. Pure bliss! I didn’t take advantage of the spa while I was there but I will definitely return to the hotel with the hope of trying the spa next time. The food was good, cocktails delicious and not overpriced. I would definitely recommend the hotel for solo travellers, I felt very safe and welcome in Calella. Thank you!. .

Demetria
01-01-1970 02:33

. Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.. .

Compass19004542790
01-01-1970 02:33

Receptionist Sule was the best here, really kind and friendly person, also helpful, six languages he can talk with,Bro👊. Our experience here was really good,a lot of different food on breakfast and dinner,really nice hotel and kind people, specificaly Sule, night receptionist, we talked with them a lot, he was really kind, helpful and we had fun talking with him, also six languages he speaks with, its crazy, hope we will see him again sometime. Calella is nice place too, beautiful beaches, and sea, perfect for relaxing and chill holidays, hope I will travel here again. Also housekeeping ladies were nice too, kind and our room was always cleaned perfectly. And pool on the rooftop was total banger, best chillplace ever, pool is warm and clear, a lot of beds and lounger to chill and tanning. And Pep is good with suitcases👌 kind and helpful too, but we werent with him that lot. .

K7276UIkamilam
01-01-1970 02:33

Great Stay with Amazing Hosts Lovely apartment in a great location.. We had a great stay at the apartment. Everything was clean, well-equipped and in a perfect location. Josue and Pep were very nice and helpful. Sule was especially kind and helpful. He really made us feel welcome and we appreciated his support during the whole stay. We would definitely come back.❤️. .

ElaineD742
01-01-1970 02:33

Absolutely Fabulous. Just returned from a wonderful week at The Neptuno. We checked in late after the restaurant was closed but had previously emailed to let them know. We expected maybe a sandwich but was treated to a 5 course cold buffet selection served by the fabulous Sunny! Our room was compact but contained everything we needed. The hotel itself was exceptionally clean. Breakfasts and evening meals were delicious with fabulous live cooking stations. The only suggestion for improvement here is more vegetarian options please. Every single member of staff went over and above to make our stay absolutely brilliant. Thank you so very much to each and every staff member. We were very sad to leave. .