Jochen
01-01-1970 02:33
Exceptional. . .
Aisling
01-01-1970 02:33
Lovely, convienent stay in Pairs. The hotel was very clean, modern & beautiful. The staff were very friendly! It was ideally located close to Montmatre & Sacre Ceour and also so easy to get to to many attractions by foot or use the metro. The views of Sacre Ceour from the room were amazing!. We had booked a room with a balcony, but when we checked in to our room there was no Balcony. When we informed the receptionist, she said the room with the balcony was occupied (& also said usually if guests want a balcony they specify it, which doesn’t make any sense to me seeing as it was listed as a room offering and we paid extra for it, this is misleading). They couldn’t move us the first night, but we were moved for the next 2 nights to the correct room. I should have requested a reduction to our bill as we still had to stay in the cheaper room the first night, but we didn’t bother.
The next thing was that on the last night/day, there was some issues with the power. The fan wasn’t working in our room and it was only letting out very hot air, we couldn’t turn it off. The next morning the hot water was not working in the shower. I informed the receptionist when I checked out but she was already aware as it was a hotel wide issue. I think in future if something like that happens, please send an email notification to your guests as it was an unpleasant experience having a cold shower.
Overall it was a very enjoyable stay and I would still recommend this hotel, bar those 2 things,.
Natalie
01-01-1970 02:33
Very good. The hotel is a great location for when i am working away in Paris. There is good transport links, good location and plenty of places to eat close by.. The hotel room was on the front of the hotel, the bar opposite was noisy and woke me up at half 3..
Lorraine
01-01-1970 02:33
Exceptional. Staff were excellent, great location, stunning decor, beautiful room. N/A.
Tanya
01-01-1970 02:33
Enjoyable & comfortable. Location. Breakfast could be improved & preferred tea/coffee making facilities in the room.
Petra
01-01-1970 02:33
See above. Location is excellent. Staff customer care skills and focus could be improved
Breakfast poor - very little choice and limited amounts available- same every morning.
melissa23285
01-01-1970 02:00
Just as good as the photos!. First time in Paris and this hotel was wonderful! Beautiful scent as you enter, very warm and welcoming. The decor is fantastic! So many pros for this hotel and a few things to take note of. Very much worthy of 5 stars and it looks as great as the pictures.
PROS- the bedding is incredibly soft with lots of pillows, the rooms are very warm (in winter), the bathroom is exquisite with a rainfall showerhead, fantastic hot shower, soft towels, lovely helpful staff, juliet balcony and all decor is truly stunning!! Also fantastic location for moulin rouge, montmartre, sacre coeur, pigalle and close to two metro lines to get to everywhere else! Room has all you need (hairdryer, TV, dressing table, lamps, coat hooks, wardrobe, extra pillows) and the hotel offers teas/coffees/biscuits and breakfast. There are lots of breakfast/brunch places within a 10min walk if you prefer, quieter places are located in south pigalle (where the locals go) and if you need somewhere close by PINK MAMA (end of the street) was amazing for drinks and food (although not very traditional).
TAKE NOTE OF- tea and coffee is not in the room and instead in the lobby (but if you dont want to carry to your room you can drink in the beautiful lobby/bar), the rooms are incredibly small (everywhere in Paris), only provide shampoo and bodywash (could do with conditioner!), set on a side street of Pigalle (red light area).
WHAT IS IT CLOSE TO- Its basically in the centre of Paris and by 2 metro lines so it is easy to get everywhere! But on foot, about 3mins from Moulin Rouge, 8mins from Montmartre (shops, food, the love wall, dotto train), 14mins from sacre coeur, 20mins to palais garnier (personally the best thing I saw in Paris!)
WARNING- This cannot be helped by the hotel but not all room locations are alike which could ruin your experience. The metro runs under the hotel and you'll feel a slight rumble (depending on your room).
I was upgraded to a bigger room that looked out onto the street and the bar on the corner. Unfortunately this ruined my first night as I didn't get any sleep because they were open/partying until 5am. I've lived in lively cities before but this was too much for me! Probably only fine if you're going to be in the bar with them! The hotel moved us for the rest of the stay, back to our original room, which was amazing! It was located on 6th floor at the back of the hotel. I didn't mind that it was smaller because the view was of the city and it was SO QUIET. Perfect. Its incredible the difference in the same hotel.
Thank you for a memorable and wonderful stay :). .
Greg
01-01-1970 02:33
Worst Hotel and Worst Staff - Devastated. Do Not stay here , our room was robbed and my wifes wedding jewellery stolen from our room
Heartbroken . No action taken by the hotel even 2 days after. Police report logged but we can never get over this. The lack of reaction from staff tells me that this was not the first time this had happened. No Manager came to talk to us after our room had been robbed ,no help offered other then them telling us they checked the bins. Advised us that only person in the room when we were gone was the cleaner but it was his word against ours no empathy at all . As newlyweds we are devastated thousands worth of jewellery gone but more than that the sentimental value
Area is not nice I don't know how this isn't reflected in previous reviews not safe had multiple intoxicated people coming up to us on the street in the evening. Next to around 20 adult stores and adult clubs.
Emmanuel
01-01-1970 02:33
Very good. . .
Maria
01-01-1970 02:33
Exceptional. . .