Hotel Seiler

Alex
01-01-1970 02:33

Good but not enough. I was surprised it’s really not that close to termini, walk a few blocks lugging our luggage and it was a bit hard. .

Manuela
01-01-1970 02:33

Exceptional. . .

simonapW8411AW
01-01-1970 02:00

Threatening and disrespectful service. This hotel did not meet its basic and most important requirement, which is safety for its customers. As a female, I felt vulnerable and scared. I do not recommend this hotel at all! My partner and I arrived in the early hours in the morning due to a delayed flight. We were greeted with threatening behaviour by a male receptionist. He demanded I give him €80 cash in hand to compensate for his evening shift, otherwise he wouldn’t give me the keys to my room! I didn’t know what to do and was therefore, left with no other choice. If I had known, I would have called the police to protect us from this behaviour. We also realised the hotel didn’t fulfil our booking for a double bed, even though this was paid for and was clearly stated in the confirmation of our booking. We told the male receptionist, but he argued with my partner and was extremely disrespectful to us. Luckily, my partner was by my side. You shouldn’t even consider this hotel. Beautiful city but disgusting service. Do not book!!. .

Ashley
01-01-1970 02:33

Enjoyed the stay.friendly and helpful staff. Location. Breakfast. Staff were friendly.. Large step up to get to bathroom.

G6791NSalexd
01-01-1970 02:00

Most disrespectful male receptionist I've ever dealt with. DO NOT STAY HERE. Rudest hotel receptionist I've ever spoken to. Specifically talking about the man who covered the evening shift. The rest of the workers were reasonable enough people, but this one man let them completely down. Our flight was delayed into the early morning, so I called ahead to let them know we'll be arriving at approx 1am in the morning. I had the worst experience with this man over two conversations: 1. on the phone before we landed and then 2.in person once we arrived at 2am 1."Check in closes at 11pm and its not our problem if your flight doesn't respect our times" 2."If you want me to wait, pay me €80 in cash only (so I can pocket it and provide no receipt)" 3."whats wrong with you type of people" - when I told him this isn't how you should treat a customer 4."if you don't like it, you can leave" (at 2am in the morning, when we obviously have nowhere to go 5. "don't try and barter with me, this isn't a turkish market" 6. "its not our problem if you booked a double bed, my piece of paper says two single beds so thats not my problem" (after I showed him by booking.com reservation clearly with a double bed booked) The whole time he was rude, aggressive and disrespectful. Don't stay here if you want to be treated like dirt.. .

Shabnam
01-01-1970 02:33

I had a good experience here. I had some problems with my soon which i had single room, and asked them to change it and. . .

erinrE5617DY
01-01-1970 02:00

Do not rent rooms here total scam. Absolutely terrible stains in sheets and stains and tears in furniture. I refused to stay because the room looked nothing like the pictures and the lights weren’t working. I had to literally carry all my luggage up two flights of stairs alone no bell hop nothing. Knowing this they refuse to refund me any of my $1300 I paid for a five night stay. Immediately I checked out the same night and then checked into a hotel across the Street. I’ve been calling for almost a week emails and phone calls not returned and they hang up in my face.. .

Haciaga
01-01-1970 02:33

Exceptional. . .

Mari
01-01-1970 02:33

Horrible room great location. Great location..great building but the room fir 95 euros is pretty awful. It’s just not 21 st century …,horrible room.

Aldo
01-01-1970 02:33

Superb. . .